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Real Reviews from VERIFIED CUSTOMERS
Mark Z. VERIFIED CUSTOMER
I’m still waiting for my door not to open
1/20/2026
Janice W. VERIFIED CUSTOMER
Steve was awesome. I completely trusted him with my car : )
1/20/2026
Jennifer W. VERIFIED CUSTOMER
Joshua was very helpful and got everything done efficiently for my vehicle. He also kept me aware of what was happening and when to expect the car back.
1/20/2026
Laura M. VERIFIED CUSTOMER
Thank you Michael, I appreciate your attention to detail, and walking me through the process. Completely stress free visit. My experience with this appointment was the best service hands down.
1/19/2026
Neira B. VERIFIED CUSTOMER
I had a great expirience, Mike is great!
1/19/2026
Julia S. VERIFIED CUSTOMER
Taylor was a very nice young man and helpful. Good communication skills.
1/19/2026
Rahul K. VERIFIED CUSTOMER
I’d like to commend Francisco, Caden, Cory, Troy and the service manager for their exceptional customer service and professionalism in resolving my battery issue. Francisco was knowledgeable, efficient, and took the time to clearly explain the situation, which immediately built trust and confidence. The service manager ensured the process was smooth, transparent, and customer-focused from start to finish. What could have been an inconvenience turned into a genuinely positive experience thanks to their attention, care, and integrity. This team sets a high standard for service excellence, and they truly deserve recognition.
1/19/2026
Adam G. VERIFIED CUSTOMER
Need to have more loaners on hand. Need to get a coffee robot machine
1/19/2026
Nancy D. VERIFIED CUSTOMER
Colin is super !!
1/18/2026
Leesa G. VERIFIED CUSTOMER
George is the best ive worked with
1/18/2026
Kara T. VERIFIED CUSTOMER
Matt Coleman was wonderful and honest with his evaluation of what needed to be done with my vehicle. Troy was helpful in relaying the findings and being available to arrange the appointment. I will be referring friends to your facility. ???? Thank you
1/18/2026
Heather L. VERIFIED CUSTOMER
Troy was great, everything was well communicated and great from beginning to end and so easy!
1/18/2026
Bruce H. VERIFIED CUSTOMER
Thanks
1/18/2026
Nancy H. VERIFIED CUSTOMER
Mike is the best! Always makes sure my vehicle is taken care of and accommodates my busy schedule.
1/18/2026
Scott H. VERIFIED CUSTOMER
Thanks as always Arrowhead BMW… great service!
1/17/2026
Tim H. VERIFIED CUSTOMER
They had my car in the shop for several days trying to figure out what was causing to not go into 4th gear. They also gave my car thorough check up.
1/17/2026
Fred M. VERIFIED CUSTOMER
Shane was very professional in explaining services and costs. I was very pleased with the entire experience.
1/17/2026
Ibrahim R. VERIFIED CUSTOMER
Was amazing experience so hospitable really appreciate your guys diligence in your customer service 1000% better than California BMW dealerships
1/17/2026
Ameerah B. VERIFIED CUSTOMER
Josh was very communicative, friendly, and a joy to work with! Thank you for wonderful service!
1/17/2026
Peter K. VERIFIED CUSTOMER
Very pleased with this visit
1/17/2026