Colin is the only one I will trust with my car. He is awesome ????
1/29/2026
Brian R. VERIFIED CUSTOMER
Shane was great. But every time I bring my car to you guys it seems like you're just trying to sell me tires. That is very disconcerning. I think you guys need to stop that practice. Otherwise I was very happy with the service and shane.
1/29/2026
Joseph L. VERIFIED CUSTOMER
Troy is a fantastic representative for your dealership! He really goes the extra mile to explain everything, and he’s incredibly helpful when it comes to understanding what service you might need in the future. What I really appreciate is how well he listens and gives the service team the right information. It’s way better than I thought it would be!
1/29/2026
Michael B. VERIFIED CUSTOMER
Service light on dash was not reset after oil change
1/28/2026
Michele C. VERIFIED CUSTOMER
Steve is great! Thanks for the excellent service!!
1/28/2026
Jason P. VERIFIED CUSTOMER
Great, timely service!
1/28/2026
Malcolm H. VERIFIED CUSTOMER
Joe makes service easy. Always a smile, always professional. One of the Best people at Arrowhead BMW!
Thanks Joe
1/28/2026
Troy B. VERIFIED CUSTOMER
Steve did a great job and was very communicative. Made the process much easier.
1/28/2026
Emily P. VERIFIED CUSTOMER
Steve was able to get me in when I needed, check in was smooth, car was done on time and communications were great. Overall excellent service!
1/28/2026
Rick A. VERIFIED CUSTOMER
Very informative and knowledgeable. Will continue to request Mr Lazar as a service advisor
1/28/2026
Gene C. VERIFIED CUSTOMER
Jay is an excellent service advisor. I will definitely be back when my BMW needs service.
Thank you, Jay!
1/28/2026
Toni W. VERIFIED CUSTOMER
Always excellent service and a great experience. Thank you!
1/28/2026
Denis L. VERIFIED CUSTOMER
Taylor was a real pleasure to work with. He actually listened, a welcome change from some places I visit.
1/28/2026
Malvika G. VERIFIED CUSTOMER
I have had German cars serviced over the past 20 years until date. Matt has been the best Supervisor not only in terms of Customer Service, demeanor,the complete experience from start to finish as well as delivering a premium service. I am so satisfied with the Arrowhead BMW service center.
1/28/2026
Eric N. VERIFIED CUSTOMER
Magic Mike was amazing! Incredibly efficient service and everything was perfect!
1/28/2026
Edward B. VERIFIED CUSTOMER
Joe routinely provides us with an excellent customer experience. Keeping us updated on the status of our vehicle while undergoing routine service making the service process stress free and as expeditious as possible.
Alica and Edward B
1/28/2026
Chris J. VERIFIED CUSTOMER
There was a mix up with the appointment before mine. I asked to reschedule nobody has reached back out to reschedule my appointment.
1/28/2026
William K. VERIFIED CUSTOMER
George did great job getting my car serviced. He kept me informed of the progress. He asked me for approval on unexpected charges on my bumper repair. He had my X5 done on time. Thanks George