Always outstanding customer service !! Thank you Mike
5/3/2023
Dahlia L. VERIFIED CUSTOMER
Gilbert was famtastic
5/3/2023
Cynthia C. VERIFIED CUSTOMER
The experience was all very positive. Carmella was amazing and the team outstanding. I was treated very well and I really appreciate that. Thank you so much!
5/3/2023
Darwin J. VERIFIED CUSTOMER
Dud not complete the work initially requested and we were told would be done at the time the service approved was set.
This was our 1st service request. Very dissappoibted.
5/3/2023
Susan W. VERIFIED CUSTOMER
Great service. Excellent communication. No complaints.
5/3/2023
Frank V. VERIFIED CUSTOMER
Very precise and rapid service job, well done
5/2/2023
David R. VERIFIED CUSTOMER
Carmella got me checked in quickly and I was able to get a loaner car while my vehicle was being serviced. She was friendly and professional in her interactions with me.
5/2/2023
Micheal A. VERIFIED CUSTOMER
Carmella kept me informed throughout my service. This was an extremely stressful situation for me since my car tires popped more than 4 hours away from home but again Carmella genuinely cared and made the situation much more bearable. Additionally, i had other members check on me while i was waiting at the service center that also made a difference!! Thank you Carmella and Arrowhead BMW Team!!
5/2/2023
Esteven P. VERIFIED CUSTOMER
Great service from your team . Made my experience while on vacation less stress free. Thank you for the loaner while our car was being serviced , Micheal A went above and beyond . Thank you !!!!
5/2/2023
Robert J. VERIFIED CUSTOMER
Work was done as promised, car returned washed and cleaned, great service.
5/2/2023
Steve B. VERIFIED CUSTOMER
Great quick service
5/2/2023
Angela P. VERIFIED CUSTOMER
Mark is always great! Thank you!
5/2/2023
Pedro D. VERIFIED CUSTOMER
Steve was awesome and very knowledgeable. He took his time to explain all of the information regarding my vehicle and even offered some helpful recommendations. I appreciate you Steve. Keep shining like this AZ summer heat!! *
5/2/2023
David L. VERIFIED CUSTOMER
Brandon was really helpful and answered every single one of my questions. He also referred me to the parts department to get exactly what I need and even know prices off the top of his head, thanks Brandon ?
5/2/2023
Frank S. VERIFIED CUSTOMER
Many thanks to the BMW team at Arrowhead.
5/2/2023
Cameron S. VERIFIED CUSTOMER
Mark is always great. ????????
5/2/2023
David P. VERIFIED CUSTOMER
None at this time
5/2/2023
Emmanuel R. VERIFIED CUSTOMER
Steve did an awesome job. Will work with him again.
5/1/2023
**** D. VERIFIED CUSTOMER
Car runs smooth steering wheel is still a little crooked but I believe it’s the rear camber or toe
5/1/2023
Anthony F. VERIFIED CUSTOMER
When getting a diagnostic battery passed inspection; however, at the end battery failed and was dead. Had to be jumped prior to taking off the lot, and said battery needs to be replaced. Now it doesn’t want to start; even after battery has been replaced and registered. Now vehicle is not drivable.