Both Shane and Dillon were great and took care of everything for me!
1/4/2024
John W. VERIFIED CUSTOMER
Great representative of world-class customer service. Thanks!
1/4/2024
Clyde S. VERIFIED CUSTOMER
I had charges that I was unaware that I was gonna have the service representative need to be more forthcoming about what’s gonna happen, and how much is gonna cost? I signed the papers, thinking that I was gonna get one thing end up getting two things that I was unaware of.
1/4/2024
David J. VERIFIED CUSTOMER
Just thank you Colin you’re the best
1/4/2024
Alex S. VERIFIED CUSTOMER
Mark is awesome!
1/4/2024
Justin M. VERIFIED CUSTOMER
Thank you Steve
1/4/2024
Jim K. VERIFIED CUSTOMER
Logan very helpful and goes the extra mile
1/3/2024
Lee P. VERIFIED CUSTOMER
Thank you
1/3/2024
Jacob J. VERIFIED CUSTOMER
Joe is great
1/3/2024
Noe Z. VERIFIED CUSTOMER
Jef is very efficient and knowledgeable. He was able to resolve and explain my issues thoroughly. I'm very satisfied with his assistance.
1/3/2024
Bryce N. VERIFIED CUSTOMER
Steve was clear, consise, professional, and exceptional in offering service pack bundles for customers while coherently explaining upcoming maintenance/issues. He exceeded my service expectations and will be my number one reason for returning to Arrowhead BMW for future service.
1/3/2024
Larry M. VERIFIED CUSTOMER
They brought a loaner to my home and pick up my car right away! Great service!
1/3/2024
Derrick H. VERIFIED CUSTOMER
Thank you Colin Ware and the service department for a great experience, and more importantly the professionalism from start to finish. Colin kept me updated with text messages and to call if I had any questions. Thank you again Guys????
1/3/2024
Michael C. VERIFIED CUSTOMER
Had the car detailed. The next orning when I could drive it in the sun I noticed that the windows were streaked on the inside. Waited untill after the New year and called my service rep. Haven’t heard back as of yet.
1/2/2024
Larry H. VERIFIED CUSTOMER
Shane is awesome! He set an appointment for us and got our car fixed soon than expected and at a very fair price. Thank you Shane for doing such a good job so quick.
1/1/2024
Waymon P. VERIFIED CUSTOMER
The service department kept me advised to the status of my vehicle and the parts needed to repair my vehicle. Very professional.
1/1/2024
Not Provided. VERIFIED CUSTOMER
Joe is a GREAT Service Advisor. He has always given us great service and is very knowledgeable, helpful, and pleasant.
12/31/2023
Jerome M. VERIFIED CUSTOMER
They didn’t reset the service light and always get a new scratch when get my car out of service.
12/31/2023
Richard F. VERIFIED CUSTOMER
Logan was great and the quick response to getting my car fixed was greatly appreciated.