Michael provided service above and beyond. He was very customer friendly, and very communicative. I think he’s the best salesman I’ve met at BMW!
6/7/2024
Barbara W. VERIFIED CUSTOMER
No
6/7/2024
Stanley F. VERIFIED CUSTOMER
Not performing recall. I’m Very disappointed.
6/7/2024
Teresa P. VERIFIED CUSTOMER
Joe immediately took ownership of a poorly done job (by someone else) and without hesitation was focused on rectifying the former job. He also, ensured I was pleased with the new job and reassured me, I should experience great service and my expectations are important to Arrowhead BMW. I genuinely appreciate his service, attention to detail, and integrity.
Kind regards,
Teresa
6/7/2024
Kevin K. VERIFIED CUSTOMER
Service was great! Can’t say enough about the service dept and Nick!
6/7/2024
Chris B. VERIFIED CUSTOMER
Ok
6/7/2024
Michael W. VERIFIED CUSTOMER
Colin was excellent, kept me informed timely throughout the entire process
6/7/2024
Robert K. VERIFIED CUSTOMER
Quick, easy and complete. Rental car acquisition was simple. Payment online for services completed made my M4 Competition pick up fast!
6/7/2024
Otto S. VERIFIED CUSTOMER
Job was done while I was waiting, and Colin kept me updated on the progress.
6/6/2024
Agnes M. VERIFIED CUSTOMER
Colin was nice and very professional- my car was washed first time in your place since I moved from Chicago.
Will come back
6/6/2024
Karen M. VERIFIED CUSTOMER
Excellent advisor
6/6/2024
Marcos V. VERIFIED CUSTOMER
Job was done good as always all issues were resolved in a fast mannei would like to add that I have been consistently impressed with the exceptional service provided by Taylor Gooley, Taylor is always incredibly nice and helpful, ensuring that my car receives the best care possible. Whether it’s routine maintenance or more complex repairs, Taylor’s attention to detail and dedication to customer satisfaction are evident in every interaction.
6/6/2024
Jacoba J. VERIFIED CUSTOMER
Great he is super!
6/6/2024
David N. VERIFIED CUSTOMER
Colin was the most responsive, proactive Service person I’ve ever worked with at any dealership - including Lexus Scottsdale and BMW Scottsdale. He gets an 11 out of 10 from me. Give that man a raise!
6/6/2024
Melissa M. VERIFIED CUSTOMER
Jef is very knowledgeable and kind.
Great to work with and answers all questions thoroughly
6/6/2024
Jonathan A. VERIFIED CUSTOMER
Joseph was very nice and professional and I appreciated his assistance.
6/6/2024
Bruce K. VERIFIED CUSTOMER
Colin Ware checked me in and Joe Lazar checked me out. Both service advisors are top notch and did a thorough review with me. Very satisfied.
6/6/2024
Ron C. VERIFIED CUSTOMER
Nick was super!
6/6/2024
Richard S. VERIFIED CUSTOMER
Thank you to Mark and the technician that did the work.
6/6/2024
William P. VERIFIED CUSTOMER
As usual Nick Valenza and the service crew were awesome.