I'm was not happy with the brakes reading in November 2024 and the brakes reading last week. Very inaccurate reading
3/21/2025
Jarred S. VERIFIED CUSTOMER
I came in on my day off to get my car inspected and after waiting for two hours, I was told that the car has not even been worked on yet. I left them know I had to pick up my daughter. They told me I would have to come back another time, which left me fell exhausted. Also waste of time and gas. I certainly was not happy with the service. I’ve been going to this location for years. I never had this issue
3/21/2025
Rudy G. VERIFIED CUSTOMER
Thank you Mike and staff for the great service, it was a great experience.
3/21/2025
Richard P. VERIFIED CUSTOMER
Jef kept informed throughout the whole service experience. There were no surprises which I truly appreciated.
3/21/2025
Carol S. VERIFIED CUSTOMER
Logan was very good at letting me know what was wrong. how much it would cost and how long it would take. Longan was very polite
3/21/2025
Stephen H. VERIFIED CUSTOMER
Tech was top spot! Prompt, good communicator, and great company front man. Everyone else was top notch too. You guys are such a nice change to BMW of N Scottsdale. They are rude, snobish, and a turn off. Love all you portray. Well done start to finish.
3/21/2025
Terry O. VERIFIED CUSTOMER
Taylor always does a little extra
3/21/2025
Brandon M. VERIFIED CUSTOMER
Joe is amazing!
3/21/2025
Richard S. VERIFIED CUSTOMER
Greatly appreciated the entire service experience on this visit.
Scheduling was prompt. Video details were most helpful to understand my vehicles condition. Matthew was a very good communicator.
3/21/2025
Josemar M. VERIFIED CUSTOMER
Working with Taylor has been very pleasant.
3/21/2025
Dena F. VERIFIED CUSTOMER
Joe, serves and puts out his best customer service and very personable. So welcoming and makes you feel you’re not being taken advantage of.
He’s a great guy!
3/21/2025
David P. VERIFIED CUSTOMER
Matt was awesome. In and out in less than 2 hours
3/21/2025
Ellis O. VERIFIED CUSTOMER
Mr Lazar understood my car issues and got them corrected in a timely fashion. Also recommended a maintenance plan that would save me money in the long run.
3/21/2025
Suly L. VERIFIED CUSTOMER
Shane was very helpful. Thank you.
3/21/2025
Rob S. VERIFIED CUSTOMER
It went great. Colin was great.
3/21/2025
Deanna D. VERIFIED CUSTOMER
Michael is great to work with and I completely trust him with my car and appreciate his professionalism. I only service my car at Arrowhead BMW because of my interactions with Michael.