Joseph Lazar is always professional and thorough! He makes sure that every experience, for me as a customer, is the very best! Arrowhead BMW is fortunate to have Joseph to represent the brand and the Arrowhead BMW dealership and service department!!!
6/17/2025
Christopher H. VERIFIED CUSTOMER
Joseph along with the techs that worked on my vehicle provided such a phenomenal service. I tell everyone I was treated like royalty here! Seriously, thank you guys again. I look forward to continued business!
6/17/2025
Joseph C. VERIFIED CUSTOMER
Excellent, capable, thorough, cordial.
6/17/2025
Erica B. VERIFIED CUSTOMER
I would like to be contacted. This was the worst automotive experience I have ever had and will not be returning to your location
6/16/2025
Gregory P. VERIFIED CUSTOMER
Carmela did a great job getting me in and replacing a part. She always provides the best service!
6/16/2025
John H. VERIFIED CUSTOMER
He is great!
6/15/2025
Trena T. VERIFIED CUSTOMER
It would be nice to upgrade my vehicle. However at this time I am not able to do so. As far as the service Colin has been helpful and a stand up youngman.
6/15/2025
Christopher M. VERIFIED CUSTOMER
Steve always does a great job.
6/15/2025
Heather K. VERIFIED CUSTOMER
Jeffrey was very attentive with me and my vehicle needs, went out of his way to accommodate an additional need for a windsheild repair. Excellent customer service
6/15/2025
Jane P. VERIFIED CUSTOMER
Excellent service from the phone call to schedule and drop off vehicle, loaner car and pick up of vehicle. Loved the video.
6/15/2025
Brandi N. VERIFIED CUSTOMER
Justin was very helpful with my car. He's a great service advisor
6/15/2025
Mark E. VERIFIED CUSTOMER
Joe is great !
6/15/2025
Jameson W. VERIFIED CUSTOMER
Joe is the GOAT!!!!
6/15/2025
Imari M. VERIFIED CUSTOMER
Shane scheduled my appointment at a time that worked perfect for my schedule. The best part of this appointment was the straightforwardness in which Shane explained my options for the problem as presented and provided me with a 2 possible actions to remedy the problem. Even though it ended up being one that I had to pay for versus one that warranty would cover, he explained it in a way that was easy to understand making it easier to move forward.
6/15/2025
Ronald T. VERIFIED CUSTOMER
Buying our vehicle from your dealership has been nothing but good
6/15/2025
William C. VERIFIED CUSTOMER
Colin handled everything very professionally from start to finish. He obtained a loaner car on short notice and was very good about communicating all aspects of the service visit in a polite manner.. I would give him a 10 out of 10 in all areas.
6/15/2025
Dena F. VERIFIED CUSTOMER
Joe was amazing and great customer service!
6/15/2025
Steven S. VERIFIED CUSTOMER
This was the first time in 3 years I was offered a loaner vehicle. Since this appt wasn’t planned I appreciated the efficiency, follow thru and getting this service done well. Thank you.
6/15/2025
Tiffany L. VERIFIED CUSTOMER
I always receive exceptional service and Taylor always keeps me updated on my car. Continue with providing the great customer service that you do.
6/14/2025
Nick H. VERIFIED CUSTOMER
I couldn’t be happier. Alan listened to me explain my situation. He was kind, friendly, and very attentive to what I needed. The whole experience was more than I could have hoped for.