Colin Ware is the BEST! He makes taking my car in for service a pleasure : )
7/18/2025
Carlos M. VERIFIED CUSTOMER
Matt Mercer delivers a strong knowledge base of vehicles every time. Additionally, his professionalism stands out above most in the field. Highly recommend his service.
7/18/2025
Catherine G. VERIFIED CUSTOMER
Shane was great. He kept me updated and got my vehicle in and out quickly.
7/17/2025
Maurica B. VERIFIED CUSTOMER
Thanks for the great service.
7/17/2025
Andrew L. VERIFIED CUSTOMER
Mike is the best
7/17/2025
Patricia S. VERIFIED CUSTOMER
Was disappointed to see a credit surcharge on my bill. Had no idea this was now a thing, or I would have brought my checkbook which I will now do for all further maintenance.
7/17/2025
Claire P. VERIFIED CUSTOMER
Manny and Austin were great!!!!
Thank you!!!
7/17/2025
Christine N. VERIFIED CUSTOMER
Joe is an outstanding advisor! He is always patient, and answers all of my questions.
7/17/2025
Blue Line. VERIFIED CUSTOMER
Mike Abreau is the best service rep I have ever had!
7/17/2025
Mohamed E. VERIFIED CUSTOMER
Troy was very helpful and courteous. He kept me updated on the status of my car until delivery.
7/17/2025
Todd W. VERIFIED CUSTOMER
I have worked with Joesph for a few years now and he is great! Very friendly, professional and has a lot of knowledge. Thank you Arrowhead BMW!
-Todd W
7/17/2025
Gloria M. VERIFIED CUSTOMER
George was amazing! He went above and beyond with us while we were out of town, driving when our A/C stopped blowing air. He made ever attempt to help guide us through the issue and made us a timely appointment with a loaner as well. He’s a great guy!
7/17/2025
Cathi S. VERIFIED CUSTOMER
Mike was knowledgeable in assisting me with my issue with my car. Issue resolved in timely manor.
7/17/2025
Doris A. VERIFIED CUSTOMER
Advisor was very knowledgeable and very courteous.
7/17/2025
Don N. VERIFIED CUSTOMER
Troy was very professional and made sure to communicate frequently. He made sure I was well taken care of.
7/17/2025
Bruce S. VERIFIED CUSTOMER
Manny did a good job. My comment below is no reflection on his good service.
I’m less impressed with the constant breaking of parts , i.e. a catylitic convertor, etc etc etc. My 540i has become a costly vehicle to maintain after it went out of warranty at 5 years. I question whether my next vehicle will be a BMW. Too many parts are failing that shouldn’t be.
7/16/2025
Shari M. VERIFIED CUSTOMER
My service advisor. Joe is always very responsive, informative, and knowledgeable.
7/16/2025
Lori M. VERIFIED CUSTOMER
Matt was very patient with all my questions and knowledgeable to answer them all. Very good representative of your company.
7/16/2025
Brian B. VERIFIED CUSTOMER
Great Service…THANK YOU FOR ALL YOUR HELP TROY AND THE REST OF YOUR TEAM..Brian B