Matt did a fantastic job of helping me out. He was even able to get me an I4 for the day to test out when my car was unavailable.
7/12/2025
Edgar M. VERIFIED CUSTOMER
Matt as always does a stellar job in providing excellent service. His communication and professionalism make him stand out as someone who truly cares about his customers. Five stars all the way around!
7/12/2025
Thomas B. VERIFIED CUSTOMER
Shane is always spot on
7/11/2025
Lucas J. VERIFIED CUSTOMER
Alan did an excellent job i was very satisfied with the whole process.
7/11/2025
Tamara G. VERIFIED CUSTOMER
Mike is always amazing! I appreciate his outstanding service
7/11/2025
Santi L. VERIFIED CUSTOMER
Joe is an amazing service advisor. He went beyond the usual to help us get our car fixed.
7/11/2025
Deborah F. VERIFIED CUSTOMER
Shane is definitely a great asset to the BMW corporation! His level of commitment, his kindness, professionalism, and genuine care in providing excellent customer service is outstanding! I really appreciate how he wanted to make sure I had a great and positive experience.
7/11/2025
David W. VERIFIED CUSTOMER
Joe was able to have my issue resolved completely while I waited. I highly recommend him and the team at Arrowhead!
7/11/2025
Suzan E. VERIFIED CUSTOMER
Collin is amazing. He kept me informed and up to date. He always meets me with a smile. Thank you Collin for your great service.
7/11/2025
Judy L. VERIFIED CUSTOMER
Arrowhead BMW, and especially Colin Ware, provided a seamless experience for me following a worrisome situation with my vehicle. I was very satisfied with the entire process.
7/11/2025
Julie M. VERIFIED CUSTOMER
Superb customer service as aleays by Carmella
7/11/2025
Hannah R. VERIFIED CUSTOMER
Steve Emery and his Technician went above and beyond for me to help fix every issue on my BMW. Provided an amazing experience and most definitely will come back to buy a BMW from Steve Emery!! :D
7/11/2025
Tristan R. VERIFIED CUSTOMER
Mike is always great to work with. Goes the extra mile.
7/10/2025
Justin H. VERIFIED CUSTOMER
I continue to echo the same comment as it is evident that Carmella is the best advisor that I’ve ever worked with. She goes above and beyond and always exceeds expectations. I’m completely satisfied with all that she has done for me!
Thank you Carmella!
7/10/2025
Perry S. VERIFIED CUSTOMER
You have a used M3CS , would the 1.9% rate apply ?
7/10/2025
Thomas H. VERIFIED CUSTOMER
Troy is a great advisor.
7/10/2025
Alberto V. VERIFIED CUSTOMER
Colin is a good dude. Helped me out greatly and I appreciate that a lot.
7/10/2025
Elliot B. VERIFIED CUSTOMER
We were very satisfied with Troy and everything that was done at the dealership, timely updates with a video very professional