Matt's awesome, great customer service and always takes care of his customers.
9/14/2025
Jayson C. VERIFIED CUSTOMER
Thank you!
9/14/2025
Reza M. VERIFIED CUSTOMER
Alan and his crew were excellent.
9/14/2025
Richard C. VERIFIED CUSTOMER
Matt provided excellent customer service and kept me updated throughout the process.
Thank you
Rick
9/14/2025
Liz C. VERIFIED CUSTOMER
Every person at BMW Arrowhead has been very helpful and provided great service. Currently, we are very happy George is helping us.
9/14/2025
Lizet T. VERIFIED CUSTOMER
Let’s talk about Troy. Troy, the guy. Troy, the hustler. Troy, a man’s man. In my case, woman’s man. If there would be an actual “most interesting man in the world”, he doesn’t drink Dos Xs. No, he drinks warm **** ginger ale from a **** tiny fridge in the lobby, but is strategic enough to buy a hangry customer Chipotle to get service done.
Troy is awesome! And I’m willing to bet clearing the brake light anytime with him. Even willing to choke hold a grandma for him. Troy is the only guy I trust with my cars. Any car. Great job, Troy. Attaboy!!! ***** slap*. Side note- screw infantry. 12Bravo lead the way.
9/13/2025
Eugene R. VERIFIED CUSTOMER
Troy done a good job for me. I want him to be my service man from now on
9/13/2025
Tracy D. VERIFIED CUSTOMER
Troy has been amazing to work with! Great personality and extensive knowledge! Appreciate his professionalism and am grateful for his attentiveness!!
9/13/2025
Sandra S. VERIFIED CUSTOMER
I worked with George and he is amazing. His calm demeanor and professional manerism is a true blessing. We need more people like this in our world. I look forward in working with George in the future for any and all of my service needs.It was the first time I met George and from the time I called service to the end of my service George kept me informed in what was going on with my vehicle. George is one of a kind and I had the pleasure to meet him and work with him. A note to George "you are one of a kind sir and it was an honor working with you." Thank you so much!
Sandra S
9/13/2025
Thomas M. VERIFIED CUSTOMER
She is the very best Service Advisor I have had at BMW Arrowhead snce I bought the BMW X3 at Arrowhead BMW. I’ll definitely be using her in the future.
9/13/2025
Jeffrey M. VERIFIED CUSTOMER
Joe is amazing! He provides superior customer service each and every time! I have my BMW serviced at Arrowhead because of Joe. 10/10!
9/13/2025
Wei L. VERIFIED CUSTOMER
Collin is a super nice car and I’m 100% satisfied with the service he provided.
9/13/2025
David E. VERIFIED CUSTOMER
Collin was very welcoming and professional. He kept me updated on my vehicles status, and delivered my vehicle within the time frame stated. Very clean and pleasant facility. I would highly recommend BMW of Arrowhead.
9/13/2025
John P. VERIFIED CUSTOMER
I was very pleased with the service I received on my BMW X5 at Arrowhead BMW and the professionalism of Alan Mendoza along with the entire team.
9/13/2025
Ligen F. VERIFIED CUSTOMER
This is my second time with regular service and again, such a smooth experience. Thank you so much!
9/13/2025
Noemi N. VERIFIED CUSTOMER
He was very professional love the way he spoke very calm and not in a rush. Was very good with his communication about the vehicle.