I called and was concerned with the coolant light coming on and Ali immediately told me to come and I did and the car was fixed immediately. There was air n the coolant hose, fixed.completely and quickly, excellent job.
7/9/2025
Joyce S. VERIFIED CUSTOMER
I’ve had my car for under 24 hours and the red oil light came on after the repair was completed yesterday. I’ve messaged via text and called the rep to discuss next steps. I had to leave a message as the person who answered the service line said Jacob was away and he apparently (rep who answered) was unable to assist me with next steps.
7/9/2025
Margaret B. VERIFIED CUSTOMER
Ali is very professional and helpful! I appreciate that she goes the extra mile always.
7/9/2025
Sandra H. VERIFIED CUSTOMER
As always, Ali is awesome, trustworthy, professional, and on top of things
7/9/2025
Judy W. VERIFIED CUSTOMER
Diagnostic machine was not working during original appointment. Rescheduled appointment they were down to one technician so didn't get my car back. Then when I paid my bill I noticed a charge for paying by credit card after payment. It was not included in the amount I approved when paid.
7/9/2025
Sarah C. VERIFIED CUSTOMER
Completely satisfied doesn’t even come close. Your team is TOP NOTCH, from sales to service.
The “Service” isn’t just the vehicles, everyone involved operated with a service-first attitude.
Unmatched.
7/9/2025
Bob B. VERIFIED CUSTOMER
It’s always a pleasure to work with a very knowledgeable, friendly service advisor!
7/9/2025
Ann V. VERIFIED CUSTOMER
I feel safer on the road after my inspection and repair.
7/9/2025
Janet C. VERIFIED CUSTOMER
Well done!
7/8/2025
Cheryl B. VERIFIED CUSTOMER
Antonio is always pleasant and informative regarding the status of service. This last appointment seemed to take
A long time considering what was done. Arriving at
940 and leaving after 2pm. Maybe next time a loaner or something will be offered or work out better. Thank you
7/7/2025
Honggun K. VERIFIED CUSTOMER
Great service
7/7/2025
Carole L. VERIFIED CUSTOMER
I have always been so happy that Ali Crissman is my service manager.
She takes time to explain and answer my questions. Also at times, because I am technically challenged I will call Ali from my vehicle and ask her how to do something! Ali is also service manager to my son and he is so very pleased with her! KUDOS TO ALI! She is the best!
7/5/2025
Misti M. VERIFIED CUSTOMER
Ali is wonderful! She explains things very well.
7/4/2025
David S. VERIFIED CUSTOMER
The service writers were very helpful, honest and polite. Especially Jake he went out of his way to explain and help inform me about what was needed on my vehicle. The porters were also very kind and helpful bringing me to the mall while I was waiting.
7/4/2025
Mark H. VERIFIED CUSTOMER
Antonio is great to work with. Diligent, friendly, and a great communicator.
7/4/2025
SUSAN O. VERIFIED CUSTOMER
Volvo staff is committed to keeping their customers comfortable while waiting.
7/4/2025
Dustin C. VERIFIED CUSTOMER
Antonio was great! Very communicative. All of the service staff are great at this location. The only downside is we never were told a cost for the loaner and that’s kind of disappointing considering we barely had it for three hours and drove directly to arrowhead Mall, which is a mile and a half away. Considering we bought our car from your location, you would think any service would have a loaner complementary, but outside of that five stars.
7/4/2025
Lissa B. VERIFIED CUSTOMER
Ali was great! She was professional and friendly. She was able to answer my questions and very helpful.
Lissa B
7/4/2025
Lori B. VERIFIED CUSTOMER
Antonio made my service experience easy and faultless.