Antonio went to bat with warranty. He saved me ,$$.
8/21/2025
Theresa L. VERIFIED CUSTOMER
I appreciate Allie helping me get to the root of my at home charging issue, she went above and beyond and really focused on putting the customer first and creating solutions.
8/21/2025
Colleen B. VERIFIED CUSTOMER
Jake is always a professional and very customer service friendly.
8/21/2025
Matthew R. VERIFIED CUSTOMER
Great communication and pleasant to work with
8/21/2025
Robert O. VERIFIED CUSTOMER
Ali is awesome- always incredibly helpful.
She defines great customer service
8/20/2025
Peoria Nissan. VERIFIED CUSTOMER
Robert is the best! I purchased my car from a terrible dealership in March and have had nothing but problems. I felt so defeated and in tears when I had my 5th issue but Robert made the entire situation so much better. He treated me with respect, kindness, compassion and took his time to actually explain and offer solutions. So impressed with this dealership and the professionalism displayed by the entire team. Everyone was so kind. Robert deserves a raise, thank you to Robert and all staff I interacted with. My faith in humanity restored. ????! - Alli Johnson
8/20/2025
Amy R. VERIFIED CUSTOMER
Thanks Jake for ease of check in & keeping me informed throughout the day, and a job well done
8/20/2025
Judy S. VERIFIED CUSTOMER
Ali is very knowledgeable and always very helpful. I love working with her.
8/20/2025
Patricia S. VERIFIED CUSTOMER
I feel I’m in good hands with Ali
8/20/2025
Eric L. VERIFIED CUSTOMER
Ali is an absolute rock star! She takes care of me and my car and I greatly appreciate her. She got me
A ride home Friday, dozed my tire a Monday and got my tire claim accepted under warranty.
Thank you Ali. Jeff if you are reading this and I hope you are, you have a real gem there. She is the rock of the Volvo Service Dept!
8/20/2025
Ronald M. VERIFIED CUSTOMER
Always outstanding professional courtesy and excellent service.
8/19/2025
Robin A. VERIFIED CUSTOMER
Ali gave me some thorough explanation about the availability of an important part for my 2011 SUV. So I was very glad to get clear about what the reality of the situation with that car really is.
The above was at the end of my time at the dealership. When my appointment started she helped me a great deal with figuring out how to find the key I was missing.
8/19/2025
Steven S. VERIFIED CUSTOMER
We were very happy with the service. Robert kept us informed. Ruebin was a great valet also.
8/19/2025
Kenneth D. VERIFIED CUSTOMER
Jake is great. He explains everything to me in a way I can understand. I appreciate him and his knowledge and help.
8/19/2025
Charles I. VERIFIED CUSTOMER
Great service, very good customer service.
8/19/2025
Nels E. VERIFIED CUSTOMER
Jake is our favorite. He gives great advise and we trust him. So much so, we buy our Volvo’s from Arrowhead only if he assigned as our advisor.
8/18/2025
Eric S. VERIFIED CUSTOMER
My service manager was excellent!
8/17/2025
Samuel L. VERIFIED CUSTOMER
Thank you for a great service
8/17/2025
Rommel M. VERIFIED CUSTOMER
Ali is very friendly and accomodating, she’s polite and resourceful