Jake is always friendly, courteous, and professional. He answers all my questions.
7/4/2025
Lisa S. VERIFIED CUSTOMER
I appreciate Antonio!! I can always count on him! He makes the experience stress free and enjoyable. I plan on writing to mgt. regarding Antonio **** bc he is certainly that one employee that is a stand out. Professional, kind and 100% on top of things.
7/4/2025
Sandra C. VERIFIED CUSTOMER
Thank you Brent and Antonio! I so appreciate your kindness and professionalism. Looking forward to getting my car back on the road so I can work. You guys at the dealership, including the mechanics, are the GREATEST.
7/3/2025
Danielle R. VERIFIED CUSTOMER
Thank you so much for helping me I appreciate you
7/3/2025
Stephen P. VERIFIED CUSTOMER
The arrowhead service team is professional and courteous. They were conscious of my issues and my work schedule surrounding them and addressed my concerns with proper service repair and restored peace of mind in my vehicle and the dealership. Jacob in particular is a great customer service leader and knows how to treat a customer and take care of his/her vehicle needs, while still understanding challenges of dropping off/picking up a car around work schedule and the needs of a one year old daughter. 10/10 would recommend!
7/3/2025
Andrea C. VERIFIED CUSTOMER
Ali is friendly and kept us updated
7/3/2025
Cynthia S. VERIFIED CUSTOMER
Antonio **** is a stellar employee & it was my pleasure to interact with him. He gave me knowledge above & beyond what I asked for. This is my first Volvo & it won’t be my last! Thanks to Antonio ****.
Cindy Sindelar
7/2/2025
Garland Indian. VERIFIED CUSTOMER
Jacob is the reason that we buy from Arrowhead!
7/2/2025
Matthew B. VERIFIED CUSTOMER
Great experience and great job.
7/2/2025
Lisa G. VERIFIED CUSTOMER
Jake is always helpful and informative. I will always bring my vehicles for service at the dealership.
7/2/2025
Christine O. VERIFIED CUSTOMER
We don't appreciate being charged a service fee for using a credit card for payment. This is just a cost of doing business for your company.
7/1/2025
Lori P. VERIFIED CUSTOMER
Jake was very helpful!
7/1/2025
Naiomi B. VERIFIED CUSTOMER
Excellent customer service every time
7/1/2025
Brain O. VERIFIED CUSTOMER
Very knowledgeable and helpful staff ( particularly Ali and today, Jake)
They understood my needs and helped me get my wonderful XC90-T8 back and working well a DAY before promised
7/1/2025
Ricky D. VERIFIED CUSTOMER
Antonio was great and kept me up to date on everything. Always a pleasure working with him.
6/30/2025
Dana D. VERIFIED CUSTOMER
Ali is very impressive. Her customer service, her knowledge and her communication skills are amazing. I wish her passion was contagious and it would rub off on some of the other advisors working there. It looks to me like she was the only one working and dealing with customers the 3 times I was there this past week. She’s a rockstar and a great asset for your dealership.
6/29/2025
Lisa B. VERIFIED CUSTOMER
Ali was great. Always friendly and makes the whole process easy and fast.
6/29/2025
Anne S. VERIFIED CUSTOMER
Ali is very professional and thorough
6/28/2025
Audrey B. VERIFIED CUSTOMER
Thank you
6/28/2025
Matthew K. VERIFIED CUSTOMER
Ali has always been an amazing service point person. She is understanding, helpful and very open and responsive. I come to arrowhead specifically to work with her unless the timing does not work out. I wish all service people were like her.