The work seemed very thorough; however, the same evening we picked up the car, it stalled at a traffic signal. We are monitoring it to see if it was a fluke or if we still have a problem.
8/22/2025
Stephen D. VERIFIED CUSTOMER
Did a good job! Friendly and very skilled
8/22/2025
Julie S. VERIFIED CUSTOMER
Jake is always so kind and communicates often with updates on the car status
8/22/2025
Ciria C. VERIFIED CUSTOMER
Ali is terrific.
8/22/2025
Teresa S. VERIFIED CUSTOMER
A job well done. Antonio was very accommodating.
8/22/2025
Thomas B. VERIFIED CUSTOMER
You were right! My USB plug DOES work now just by updating the screen! Thank you thank you thank you!!!!
8/21/2025
Deb S. VERIFIED CUSTOMER
Ali always takes great care of us. Thanks.
8/21/2025
Lori S. VERIFIED CUSTOMER
Antonio went to bat with warranty. He saved me ,$$.
8/21/2025
Theresa L. VERIFIED CUSTOMER
I appreciate Allie helping me get to the root of my at home charging issue, she went above and beyond and really focused on putting the customer first and creating solutions.
8/21/2025
Colleen B. VERIFIED CUSTOMER
Jake is always a professional and very customer service friendly.
8/21/2025
Matthew R. VERIFIED CUSTOMER
Great communication and pleasant to work with
8/21/2025
Robert O. VERIFIED CUSTOMER
Ali is awesome- always incredibly helpful.
She defines great customer service
8/20/2025
Peoria Nissan. VERIFIED CUSTOMER
Robert is the best! I purchased my car from a terrible dealership in March and have had nothing but problems. I felt so defeated and in tears when I had my 5th issue but Robert made the entire situation so much better. He treated me with respect, kindness, compassion and took his time to actually explain and offer solutions. So impressed with this dealership and the professionalism displayed by the entire team. Everyone was so kind. Robert deserves a raise, thank you to Robert and all staff I interacted with. My faith in humanity restored. ????! - Alli Johnson
8/20/2025
Amy R. VERIFIED CUSTOMER
Thanks Jake for ease of check in & keeping me informed throughout the day, and a job well done
8/20/2025
Judy S. VERIFIED CUSTOMER
Ali is very knowledgeable and always very helpful. I love working with her.
8/20/2025
Patricia S. VERIFIED CUSTOMER
I feel I’m in good hands with Ali
8/20/2025
Eric L. VERIFIED CUSTOMER
Ali is an absolute rock star! She takes care of me and my car and I greatly appreciate her. She got me
A ride home Friday, dozed my tire a Monday and got my tire claim accepted under warranty.
Thank you Ali. Jeff if you are reading this and I hope you are, you have a real gem there. She is the rock of the Volvo Service Dept!
8/20/2025
Ronald M. VERIFIED CUSTOMER
Always outstanding professional courtesy and excellent service.
8/19/2025
Robin A. VERIFIED CUSTOMER
Ali gave me some thorough explanation about the availability of an important part for my 2011 SUV. So I was very glad to get clear about what the reality of the situation with that car really is.
The above was at the end of my time at the dealership. When my appointment started she helped me a great deal with figuring out how to find the key I was missing.
8/19/2025
Steven S. VERIFIED CUSTOMER
We were very happy with the service. Robert kept us informed. Ruebin was a great valet also.