Jake was very helpful with explanations about second row seat operation, excellent communication throughout service period, a pleasure to work with, a great ambassador for Volvo. Thank you!
10/29/2025
Christopher D. VERIFIED CUSTOMER
This was our first VIP experience at Volvo Cars Arrowhead. I was very impressed that the service level, and the excellent communications with Richard and with Aurelio.
10/29/2025
Ricky S. VERIFIED CUSTOMER
The service and Richard at Arrowhead Volvo are always top notch. The new tires are also driving excellently.
10/29/2025
Christopher R. VERIFIED CUSTOMER
Richard from Arrowhead Volvo did an above and beyond job with taking care of me.
10/27/2025
Heydar A. VERIFIED CUSTOMER
Very professional.
10/26/2025
Jeffery Y. VERIFIED CUSTOMER
Great service as usual. Thanks
10/26/2025
Reginald R. VERIFIED CUSTOMER
I do not like how dealerships can capriciously add charges for "shop supplies/materials" (over $45.00 on my recent visit) without itemizing them. This is just a means of "legally, but unjustly" increasing revenue. It's criminal! You can't make a decent profit on an hourly shop rate of $200.00 per hour?
10/25/2025
Diane V. VERIFIED CUSTOMER
Jacob explained what I needed, and got me set up with a great loaner car. I didn’t mind having to pick up my car the next day at all. Thanks!
10/25/2025
Lani M. VERIFIED CUSTOMER
Everything went smoothly and the people we worked with couldn't have been nicer or more helpful. We are very happy with our service.
10/25/2025
Donald Y. VERIFIED CUSTOMER
Antonio was completely professional. He explained everything to us, including the operation of the loaner car. I will highly recommend your services to my friends and acquaintances.
10/25/2025
Sarah A. VERIFIED CUSTOMER
She’s the best very smart knows her stuff. Very helpful.
10/25/2025
Kevin S. VERIFIED CUSTOMER
Very knowledgable and she listened very well.
10/25/2025
Emily B. VERIFIED CUSTOMER
Antonio was great and easy to work with!
10/25/2025
Mark H. VERIFIED CUSTOMER
Ali was very helpful and great communication
10/24/2025
Cynthia H. VERIFIED CUSTOMER
Know who Richard is. My sales rep was Shawn Church and he was absolutely fantastic.
10/24/2025
Charles W. VERIFIED CUSTOMER
The car wasn’t actually in for service. Antonio helped resolve a couple issues with the brand new car we bought.
10/24/2025
Karen T. VERIFIED CUSTOMER
Jake is always very patient with me
10/24/2025
Jonathan M. VERIFIED CUSTOMER
Jake was very clear and professional advisor; the use of videos and technology to report on the car status was excellent.