Customer service and car care is always of extraordinary quality !!! Thanks
11/23/2023
Lillian B. VERIFIED CUSTOMER
He actually went above and beyond to have the car serviced under warranty. Great employee
11/22/2023
Thomas M. VERIFIED CUSTOMER
Sorry thatBrian is retiring.
Have known him since I bought my XC 90 at N Scottsdale in 2004
Glad I got to wish him happy retirement LOL
11/22/2023
Raquel S. VERIFIED CUSTOMER
As always Brian is a pleasure to work with. He goes over and explains what my car needs and what service was performed. It’s also great that I can get a loaner car when needed.
11/21/2023
Richard D. VERIFIED CUSTOMER
I was not provide a window of time service technician would be arriving. I was told 10 am.
11/21/2023
Larry W. VERIFIED CUSTOMER
Brian has always been helpful and professional. I try to always go through Brian and he has never treated me less than expected.
11/21/2023
Joan L. VERIFIED CUSTOMER
Brian has been taking care of my car since the day. I bought it back in 2015 when he was at Bell Road I hate to see him leave I heard he was retiring lucky him. I hope he enjoys every bit of it but he has been a great service provider. He’s never misled me and taking very good care of my car. There’s been a few times that I kind of got a little snitty about some things, but he always turned out to be right. When I thought I didn’t need the repair Brian knows his stuff. I hope that the person is trying to step into his shoes will be as good as Brian is and I wish him the best.
11/20/2023
Ashley O. VERIFIED CUSTOMER
Antonio is always amazing
11/19/2023
Brian W. VERIFIED CUSTOMER
Jacob and Micheal continue to take awesome care of Fred. Thank you!
11/19/2023
Rosemary L. VERIFIED CUSTOMER
Jake is very comprehensive in his approach to his customers and he always affords the best guidance and assistance in maneuvering the service experience!
11/18/2023
Michael S. VERIFIED CUSTOMER
Brian has always been one of the main reasons we continue with Volvo as our choice fir automobiles
Excellent service is very important in our final buying decision.
11/17/2023
CHRISINE D. VERIFIED CUSTOMER
Ali is great. I still need to pick up a part but I have covid at the moment. I’ll come in as soon as I’m better.
11/17/2023
Tessie D. VERIFIED CUSTOMER
Alli has been very helpful. Good customer service and communication. Very satisfied wuth your services.
11/17/2023
Kimberly S. VERIFIED CUSTOMER
Jake always gives the best service.
11/16/2023
Amanda A. VERIFIED CUSTOMER
Brian has provided such amazing service over the past three and half years to me, and so many other customers over his time with Volvo!
11/16/2023
Maria K. VERIFIED CUSTOMER
Great!
11/16/2023
Robert O. VERIFIED CUSTOMER
Ali is great.
11/16/2023
John U. VERIFIED CUSTOMER
Jake has been my primary service advisor for years, and he has always been prompt, professional, and on top of everything! He is a great asset to Volvo!
11/16/2023
Debra F. VERIFIED CUSTOMER
Our service writer Antonio is amazing. Excellent customer service. This is our second experience with him and I cannot say enough great things. He is the reason I will keep coming back to arrowhead Volvo. You guys are lucky to have Antonio
11/15/2023
Donna D. VERIFIED CUSTOMER
Brian Lawrence is the BEST service advisor I have ever had at any dealer. Hate to see him retire, he will be missed by many of your clients, especially the retired, single women. I always knew he was trustworthy and always went above and beyond to provide excellent service. Please share this with him.