Thanks Carlos for great personalized service and for the awesome Honda cap!
1/13/2017
JOHN G. VERIFIED CUSTOMER
I prefer jim
1/13/2017
JESSICA C. VERIFIED CUSTOMER
They get a A
1/13/2017
THOMAS C. VERIFIED CUSTOMER
They took care of me
1/13/2017
VALERIE B. VERIFIED CUSTOMER
Very professional and courteous
1/13/2017
JEFF P. VERIFIED CUSTOMER
Bonnie was extremely helpful, given my questions about the huge discrepancy between the gas mileage claimed by Honda and the gas mileage my wife and I have actually seen while driving our 2015 Accord Hybrid. Bonnie deserves a 100% rating for customer service, while Honda, the manufacturer of the vehicle, deserves very little. I look forward to bringing in our car for any future services, but, unfortunately, we will never purchase another vehicle from Honda. The level of deception with regard to the actual gas mileage is, in my opinion, borderline criminal and there are too many other options to settle for that kind of treatment by a car manufacturer.
1/12/2017
LOUISE H. VERIFIED CUSTOMER
I phoned for a time but still had to wait two hours.
1/12/2017
CHARLES W. VERIFIED CUSTOMER
Carlos is great!
1/12/2017
JENNIFER A. VERIFIED CUSTOMER
At first they said it would take 3-4 hours but it only took 1!!!!!! What a wonderful experience!
1/12/2017
ARTHUR H. VERIFIED CUSTOMER
Jim was very helpful and communicated well. Thank you!
1/12/2017
CATHRYN J. VERIFIED CUSTOMER
Good communication, cheerful, and nothing was replaced that didn't need to be!
1/12/2017
CHIH-YUNG H. VERIFIED CUSTOMER
Jim has been always a reliable consultant.
1/12/2017
MARGARET F. VERIFIED CUSTOMER
A job well done by everyone!
1/12/2017
DAVID Y. VERIFIED CUSTOMER
Once again, Jim is the reason I keep coming back to Santa Barbara Honda.
1/12/2017
GORDON A. VERIFIED CUSTOMER
After having the car for weeks, they could not confidently diagnose the problem. Plus they gave it back to us with an empty gas tank so I almost ran out of gas on my way home. I never let it get below a quarter tank but the low fuel light was on.
1/12/2017
CLAIRE P. VERIFIED CUSTOMER
If I drop my car off at 8/9am I expect it to be done by 4 not 5pm
Also when I request a car wash and they say yes I expect a car wash.
1/12/2017
AMRITA S. VERIFIED CUSTOMER
Was completed as promised. Would like a lower volume of music in lounge since I need to work. Used my earplugs. Thanks.
1/11/2017
YAZHE L. VERIFIED CUSTOMER
Really good experience for me to maintain my car in sb honda.
1/11/2017
DAVID B. VERIFIED CUSTOMER
Abel was very professional and responsive.
1/10/2017
MUKESH K. VERIFIED CUSTOMER
Very good service, Adel the service guys was good friendly and helpful, they completed the job below the quated price!!