You should check with customers first about air freshener
2/5/2017
FRED W. VERIFIED CUSTOMER
I will sum it up like this; If Jim Woltman ever leaves Santa Barbara, I will follow him where he goes. He is one top notch guy who delivers on his word. I have never experienced a delay in getting my Civic serviced. He has a great customer first attitude. Thank you for hiring great people like Jim
10/10
2/4/2017
DUSTIN J. VERIFIED CUSTOMER
Great job! Keep up the good work.
2/4/2017
THRESA H. VERIFIED CUSTOMER
I was told that the service department tech was going to fix my passenger side windows and the second seat back two. I was messing with my fuzes the check on my battery and I was told that he would fix this along with my battery and fuzes and must of forgot to fix this. So now I have to go back in and have his fix this. My windows went down after did this test on my battery which locked my other three window of my 2007 Honda Odessey EXL. Bonnie was great. Howvever, that step was missing.
2/3/2017
ENRIQUE E. VERIFIED CUSTOMER
Happy with your service thank you
2/3/2017
MARIEL V. VERIFIED CUSTOMER
Great Job to the team!
2/3/2017
ERNA S. VERIFIED CUSTOMER
Absolutely a first class service!
2/3/2017
NATALIYA S. VERIFIED CUSTOMER
Great job!!! Thank you for your help!
2/3/2017
RUTH L. VERIFIED CUSTOMER
Jim gives wonderful customer service at Santa Barbara Honda. He is a good example of a knowledgeable and honest employee.
2/3/2017
CHARLES H. VERIFIED CUSTOMER
Consistently pleasant and honest
2/3/2017
MARIA A. VERIFIED CUSTOMER
The service was excellent and I was satisfied with the te information
2/2/2017
DANA G. VERIFIED CUSTOMER
Carlos was very helpful. I was completely satisfied with the service.
2/2/2017
ANN S. VERIFIED CUSTOMER
Jim was courteous, prompt, well-informed and very helpful. Excellent service!
2/2/2017
MUNTHER A. VERIFIED CUSTOMER
Bonnie is awesome!
2/2/2017
SERGIO M. VERIFIED CUSTOMER
I took my car in on Thursday and got a call back that same day with all the information of repairs and price and told car would have to be kept overnight which I had expected.
However Friday went by and Saturday went by and I never received an update. I finally called on Monday around 1:00 p.m. because I still had not heard anything about my car. I was told a part was shipped from Georgia which cause the delay. All was fine but I would have appreciated a call with this information ahead of time just to know what to expect. My car was given to me with half of it full of bird poop which I didn't noticed till I got back to work which was a little embarrassing. Honda offered to wash it when I called back to let Him know and it was washed when I took it back, thank you for this. Not complaining here just letting you know so they can keep a closer look on these things.
Jim and office staff were most gracious and courteous and a pleasure to do business with. Thank you Honda.
Blanca Orozco
2/1/2017
GLADYS K. VERIFIED CUSTOMER
The service was excellent.
2/1/2017
ALISON R. VERIFIED CUSTOMER
Jim Woltman, in your service department, is beyond an exceptional employee.. My daughter is a college student living in Goleta and needed her Honda Civic tuned up plus - had lost both keys and needed duplicates made. Lucky for me, Jim answered my service call.i had never met Jim, don't live in the area, and was desperate to try to help my daughter. Jim was calm, reassuring, and delivered exactly what he said he would do. I feel like I have known him years and because of Jim, my daughter will continue to bring her care into Santa Barabara Honda. Thank you Jim.It was an absolute pleasure doing business with you. I give Jim a five star rating and a round of applause for his outstanding customer care. Much appreciated, Linda Roth
2/1/2017
GERARDO S. VERIFIED CUSTOMER
Big thanks to Bonnie for scheduling me in at the last minute on this busy day! I really appreciate her kindness and it's always a pleasure catching up briefly on how things are going. She's awesome and can't thank her enough! Thanks Bonnie!
2/1/2017
CRYSTAL F. VERIFIED CUSTOMER
My promised time for my vehicle to be ready was an hour later than written, and when I requested an update on my vehicle I didn't receive one. Would've been nice to know I was going to have to wait an extra hour. Jim is fantastic all around! It was just this inconvenience that kind of threw off my day.