Carlos Lira was efficient, professional and friendly. Service Manager Scott Amderson also showed understanding and support for my special circumstance.
9/27/2017
Lucy E. VERIFIED CUSTOMER
Bonnie J goes above and beyond with her care of customers.
She keeps them updated on repair status. Friendly!!!
This is why I bring my vehicles to SB Honda.
9/27/2017
Jessica W. VERIFIED CUSTOMER
Great job, thanks!
9/27/2017
Ana C. VERIFIED CUSTOMER
Bonnie usually helps me but Abel was just as amazing!
I called him and he was able to get me in and I was out in no time!
Love Honda always great service
9/27/2017
Beverly M. VERIFIED CUSTOMER
I am pleased with the help Bonnie has given me. I appreciate it but am still very puzzled to why I keep having my car battery dies at random times and the I jump it and it's fine for a while. It's very concerning to have to worry about where I park and carrying jumper cables with me.
9/27/2017
Druyan B. VERIFIED CUSTOMER
I have never had any better service anywhere-from any type of business, and that is not an exaggeration! Jim Gets our highest praise for his service-he is patient, explains everything clearly, provides several options of service recommendations, remembers our issues so we do not have to re-explain everything, and he is very courteous and humorous. I cannot think of a single thing he could have done better-so I guess that makes him... perfect!
9/27/2017
Mario G. VERIFIED CUSTOMER
It is not quite often to find the excellent quality of customer service that Bonnie gives. She always had a smile on her face and eager to assist. She always ensures that all my questions are answered. Honda is very fortunate to have such an amazing person as part of their team. Bonnie, thank you for always making me feel welcome.
9/27/2017
Jennie M. VERIFIED CUSTOMER
Very satisfied.
9/27/2017
Miguel/ Leticia. VERIFIED CUSTOMER
Thanks
9/27/2017
Allan R. VERIFIED CUSTOMER
Thank you, Excellent Service
9/26/2017
Gladys M. VERIFIED CUSTOMER
I'm content with the service.
Thank you.
9/26/2017
Mallory R. VERIFIED CUSTOMER
Abel was great! He suggested making updates to my car that were necessary for safety and mentioned another thing I could upgrade, but I never felt pressured to have the extra work done. Very honest guy!
9/26/2017
Jo Ann. VERIFIED CUSTOMER
Good service doing what needed to be done and good information about when to do the next bit of things.
9/26/2017
Jane P. VERIFIED CUSTOMER
I appreciated the good service by Jim Woltman He is the best and I always trust him to get it done right and in timely manner. I am happy with the work that was done on my honda. My blinker switch is installed and working. My headlights look brand new now that were cleaned/polished. But when came to pick up car from being serviced my windshield has a crack in it that happened while at Honda. Now I must deal with that.
9/26/2017
Porfirio M. VERIFIED CUSTOMER
The brake does not work very well after they change the fluis
9/26/2017
Jessielee F. VERIFIED CUSTOMER
Jim treated my husband and I with courtesy dignity and respect. His explanation of what the car needed and what they have done during the service was easy to understand and very thorough .
9/26/2017
Susan E. VERIFIED CUSTOMER
I needed to have a brake light replaced. I called ahead, but I did not have an appointment. Carlos was very nice. I didn't ask how long it would take and he didn't say. I waited about one hour. I didn't know what to expect and I was a tiny bit impatient by the time the car was finished. Santa Barbara Honda is a very busy place! Eventually my car was ready and I was in my way. You should also know that the woman at the desk, the one I paid, is fabulous. I think, she has been there a long time. She is always pleasant and very efficient. No matter how busy things get she is always patient. It was a good experience. Thank you!
9/26/2017
Anthony B. VERIFIED CUSTOMER
Excellent service
9/25/2017
Yasuhiro O. VERIFIED CUSTOMER
Bonnie is very good about communicating with me regarding the repairs needed, whether they were expected or unexpected. She explains what is needed, why and the cost. I appreciate this very much.
9/25/2017
Chris V. VERIFIED CUSTOMER
Jim was great..looking forward to our next service