Santa Barbara Honda Auto Repair Service

Wrong part installed incorrectly. Again!!

My service rep was kind,courteous and very thorough.Always a pleasure dealing with Bonnie Jimenez!

Carlos provided some great service! He was very fast and knew what he was doing. I think he knew how stressed out I was about the accident but he had a great attitude!

She was great!

You did a fine oil change . I would have liked the recommendations explained to me, and 2 and 1/2 hours for an oil change???I called ahead for it too , Maybe you are trying to do too much with not enough time budgeted. Seems like a lack of realistic management.

Carlos Lira is very professional and helpful person. Im 100% happy definitely im taking my car back to Santa Barbara Honda and to Carlos Lira. Thank You????

Terrific in every way. Jim was knowledgeable, provided good information about my Fit, AND very kind. Wonderful experience today; I know I can trust Santa Barbara Honda's service department 100%. Thanks so much!

When I originally called to ask about getting a programmed key and a basic key for my newly purchased used 2016 Honda Fit, the Service person, Abel, quoted me a price of approximately $240 and I said fine, I will see you in 30 minutes. He told me to expect a wait of an hour to complete the key process and I was fine with that information. Now, if you are still reading when I got to the dealership I repeated my original request and was not clear with Abel that I wanted 1 basic key and one program and in just 45 minutes I got one programmed key. I told Abel we had a miscommunication and he had the basic key made immediately. The reason I decided to pay more at the local Hond dealership was to check you guys out. Will I bring my purchase to you for future maintenance or not. First, Abel, immediately “notified” me that my new purchase was a salvage title and I appreciated that although I was completely informed in all areas to the pros and cons of a salvage title purchase. This is good service. I asked Abel to set up a maintenance schedule for my new purchase and he said return at 10K miles. Although I had to pay an additional $8 for Abelnot hearing my request for one basic key and one programmed key I was willing to let it slide. I will return and make sure I am clear and concise with what I need from the service department. I liked Abel and I see how hard he works (great multi tasker) and I am at a beginng. Do I choose Honda of SB to service my new purchase or do I choose another avenue? What would you do??

Running smooth again! Thanks

Great staff all around and didn't feel ripped off! Efficient timing on repairs too. Bonnie is awesome! I'll definitely be back.

Jim was very considerate and addressed my car issues completely. He also kindly offered me to share the lunch buffet while I was waiting.

Jim is always great and makes sure that everything is taken career of!

Abel is the most professional and nicest employee in the Service Department Every opportunity I have to bring my Honda in for service I’m reassured that Abel will be there to oversee all the work done on the car. The work is also completed in a timely manner. Never disappointed

Bonnie was extremely kind and helpful! I am very impressed with the service at SB honda! Thank you!

I have been a customer since 1990. Very few problems

Chazz Flint is amazing & so is Bonnie!

My car need was handle right away and I appreciate the Wonderful personal attention Bonnie Jimenez has Always given me when I taken my Honda Odessey In for service. The office staff is also so friendly, knows Me name. Feels comfortable to be taking my car in For service when needed. Honda SB has always Been extremely accommodating, helpful, understanding and I so appreciate The ability to use the shuttle service when in need if I don’t have a pick up when Dropping off my car. Thank you Priscilla

Bonnie’s great!

Jim is an outstanding service advisor! He truly cares about his customers and their vehicles. He is honest, trustworthy and does not recommend anything you don't need or try to sell you something! He takes time to explain things and is always patient in answering questions. He's friendly, personable and nice. It is greatly appreciated!!

Very very satisfied with the work and experience Able is great at what he he doe s and always gets it ready when he says. Thank you