Bonnie is simply Amazing!!!! Honda is lucky to have her on Team Honda.
3/30/2022
Julianne R. VERIFIED CUSTOMER
Bonnie was excellent!
3/30/2022
Jonathan M. VERIFIED CUSTOMER
Thanks for the excellent service and response
3/30/2022
Lizbeth B. VERIFIED CUSTOMER
Chuy was amiable and very informative as to what my service would entail. He was courteous and had the best customer service I have ever experienced.
3/30/2022
Mary C. VERIFIED CUSTOMER
Appreciate replaced wipers and burned out tail light. Also very satisfied with the locks on front door replaced so that key fob works again. All done within the afternoon I brought the car in.
Thank you
3/29/2022
Marianne/Stacy G. VERIFIED CUSTOMER
Bonnie was great and helpful when i pointed out that the service team seemed to do a sub par complete job. No service lights turned off, no air in tires so no alignment, not sure what was really thoroughly done. However, again Bonnie followed through to help me.
3/29/2022
Sarah R. VERIFIED CUSTOMER
Kept me updated on progress and even finished sooner than expected!
3/28/2022
Kay K. VERIFIED CUSTOMER
Chuy was very helpful and reviewed service in detail. Thank you
3/28/2022
Claudia M. VERIFIED CUSTOMER
Chuy was great, he answered all my questions and my car was ready earlier than the quoted time
3/28/2022
Kaitlyn L. VERIFIED CUSTOMER
Polite efficient and very helpful!
3/27/2022
Darlene C. VERIFIED CUSTOMER
Carlos was very good about keeping me
Informed. I was pleased with how quickly
the job was done.
Thank you.
3/27/2022
Leigh P. VERIFIED CUSTOMER
I received outstanding service from Chuy. He was friendly yet professional and very efficient. Thank you!
3/27/2022
Angela O. VERIFIED CUSTOMER
Thank you, always great service!
3/27/2022
Gail E. VERIFIED CUSTOMER
Hello, all was fine with my appointment, but I was driving home at appx 5:30 p.m. today (Saturday) and noticed that the dashboard oil level indicator is still at 20 percent -- exactly where it was when I dropped off my car earlier in the day. Now I am confused ab the oil change, as I thought the dashboard computer was always accurate in its reading, and it would typically indicate "100 percent" after an oil change.
So this is why I answered No... I don't want to drive back to your location to remedy this: I don't have time. I just wanted everything completed on my one free Saturday (which was today)!
In sum, I feel that this job was not completed properly.
Thank you,
Dr. Eisen
3/27/2022
Linda F. VERIFIED CUSTOMER
He rushed the process, got upset when I asked him questions, did not remove the check engine light from the dash and failed to review my paperwork with me.
3/27/2022
Caitlin D. VERIFIED CUSTOMER
Chuy was great and worked with me to fix my visor, and got it under warranty for me.
3/27/2022
Sally Lynn. VERIFIED CUSTOMER
Excellent customer service. Thanks to Chuy and the entire team.
3/26/2022
Leeann T. VERIFIED CUSTOMER
Carlos was great! Was able to get me in/out in less time than anticipated, despite being very busy and understaffed. Great customer service, as always.
3/26/2022
Karmen/Clay A. VERIFIED CUSTOMER
Both Scott Andersson and Bonnie Jimenez were amazing and super helpful. They went out of their way to be respectful and helpful. Way beyond expectations. I will surely continue to bring my vehicle to Honda SB and happy to work with Bonnie and the team. Thank you!