Was told that I needed the head gasket changed for $6000.00 Took my vehicle to another shop and they said there was a little corrosion in one area but wasn’t even damp. Last time I will ever have any thing done with you!
4/18/2024
Kathy B. VERIFIED CUSTOMER
I trust Wilson Toyota to keep my Lexus running the best she can.
4/18/2024
Christopher M. VERIFIED CUSTOMER
The service advisor was good. I waited for 2 1/2 hours to get an oil change and several other people did as well. I believe the wait was to long.
4/18/2024
Denise W. VERIFIED CUSTOMER
I was told the service would take around an hour. At two hours I inquired regarding status and was told they were working on it and it would be another half hour due to the 80,000 check. I would have allowed for this had I know and live an hour away which caused me to miss another engagement. With online texts available at least a status report would have alerted me. I have gone to Wilson exclusively since purchasing my vehicle but will most likely use local providers in the future.
4/18/2024
Larry A. VERIFIED CUSTOMER
My appointment was scheduled for 10:00. It appeared that when I arrived there was already a long line of vehicles ahead of my vehicle. My vehicle’s oil change and tire rotation was not completed until 12:10. While I know things sometimes happen, it would have been nice to have received an update if there was going to be a long wait.
4/17/2024
Maynard H. VERIFIED CUSTOMER
I have a new vehicle on order and waiting for it to be delivered
4/17/2024
Janet S. VERIFIED CUSTOMER
Zach did a ???? % excellent job.
He's a keeper , an asset for your business
4/17/2024
Janet T. VERIFIED CUSTOMER
Ok
4/17/2024
Jay M. VERIFIED CUSTOMER
Erik did a fantastic job today
4/17/2024
Vivian B. VERIFIED CUSTOMER
Very courteous customer service
4/17/2024
Dave P. VERIFIED CUSTOMER
Thank you
4/17/2024
Phyllis M. VERIFIED CUSTOMER
They always do an excellent job when working on my car and I will be back when the time comes.
4/17/2024
JAMES W. VERIFIED CUSTOMER
Just didn’t get explanation of “issues found” page. Don’t think it was Logan who checked me out.
4/16/2024
CAROLYN B. VERIFIED CUSTOMER
Great service, as always
4/16/2024
Gary B. VERIFIED CUSTOMER
Spoke with Jenna about situation and she made it work for us. It was 3 hours for oil change, which was surprising. Looks like a lot of turnover in Service advisors, not like it used to be with Jason and Dan Short being there for long time. Jenna is great
4/16/2024
Hubert M. VERIFIED CUSTOMER
Wilson Toyota technician and staff were very professional, courteous, and helpful.
4/16/2024
STEVEN L. VERIFIED CUSTOMER
Perfect well done.
4/16/2024
KEVIN J. VERIFIED CUSTOMER
The Wilson service team goes above expectations. They are excellent! Always helpful, professional, caring about customer concerns, and fixing issues. Love, love, love Wilson Toyota Service! Kevin and Connie Johnson
4/16/2024
CAROL G. VERIFIED CUSTOMER
Thanks for getting my car in quickly and replacing my dead battery!