Service manager Steven was great.
Overall I think Land Rover needs to look at their capacity, it took a long time to get scheduled and now brakes are on back order which doesn’t make me feel comfortable driving on worn brakes. This does not reflect on Steven, he was very professional and nice to work with. Just some overall feedback on Land Rover.
10/31/2023
Nadia J. VERIFIED CUSTOMER
He went above and beyond to assist me. I was so grateful that he was patient and took the time to explain the issues with me.
10/31/2023
Adolph L. VERIFIED CUSTOMER
Kobe is great! Give that man a raise
10/31/2023
David S. VERIFIED CUSTOMER
Very nice work an good people
10/31/2023
Rita W. VERIFIED CUSTOMER
Good Afternoon Joe..Happy Saturday ???? I definitely wanted the opportunity to say that Mr.Stephen is an exceptional associate assigned to me .He is so professional & communication skills are top tier. He kept me updated daily & always made sure I'm at ease. He worked so diligently with the warranty group to cover the bulk of costs & got job done in a timely manner. Although I missed my ride while getting maintenance done. It was necessary. I was singing reunited when got back behind wheel. I told Stephen he is my Go too Guy..My Superhero! Not sure if he wants the title,but he earned it. All Smiles & Blessings to the whole team at Orland location. I will be purchasing thru Orland for sure for the next Rover. Thanks again Ms.Rita W
10/28/2023
Charles W. VERIFIED CUSTOMER
Mr. Easley is 5 stars in my book!! Also he has great people skills that's a lost art in today's world. Absolutely a quality a ranking manager should possess.
10/28/2023
Kerry T. VERIFIED CUSTOMER
Helpful and courteous.
10/27/2023
Hearn H. VERIFIED CUSTOMER
No!
10/23/2023
Giraldo R. VERIFIED CUSTOMER
Extremely hard to communicate. From never answering calls when I tried to see if my car arrived to being directed to a confusing web app for documentation to having to message the mechanic to call me back and he would never call.
10/22/2023
Angela S. VERIFIED CUSTOMER
Steven was such a pleasure to work with and followed up appropriately.
10/21/2023
Christie P. VERIFIED CUSTOMER
I will ask for him every time I get my truck serviced. He is very knowledgeable! He broke down everything so I understood it. He took his time and I appreciate it. He found other issues and I appreciate him taking his time.
10/21/2023
Felicia W. VERIFIED CUSTOMER
Kobe was very nice friendly tentative, and made my visit very pleasant!
10/20/2023
Derrick L. VERIFIED CUSTOMER
Kobe was excellent
10/20/2023
Johnnie A. VERIFIED CUSTOMER
Completely satisfied from beginning to end. My questions were answered and explained in detail where I understood the process.
10/20/2023
Razan T. VERIFIED CUSTOMER
I had a great experience from the moment I made an appointment over the phone with Billy in the finance department to Henry in the service department. Both were very professional, knowledgeable, and accommodating. I appreciate your service!
10/20/2023
Edward S. VERIFIED CUSTOMER
OK thanks I’ll be waiting for your answer to the appraisal. Thank you again.
10/19/2023
Mary H. VERIFIED CUSTOMER
Great and informative staff.. Thanks to your entire service department