The most horrendous service ever. Poor communication and follow up. Service writer made me feel like i was bothering him., because he refused to give status updates. Car had been in and out the service department since MARCH and they still couldn’t repair it. I would never go back to this dealership. They need more customer service training.
6/2/2024
Adnan Z. VERIFIED CUSTOMER
To much to type
5/31/2024
Greg G. VERIFIED CUSTOMER
The Jaguar of Tinley Park has the worst customer service I ever experience I will not ever bring my car back here again. I felt so disrespected and so many ways.
5/31/2024
Dale B. VERIFIED CUSTOMER
Great service as always. Thank you
5/31/2024
Courtney W. VERIFIED CUSTOMER
Great customer service
5/31/2024
Darryl F. VERIFIED CUSTOMER
Great service, flexibility, speed in addressing my service needs.
5/30/2024
Karim K. VERIFIED CUSTOMER
Lack in communication regarding vehicle repairs
5/29/2024
Stephen K. VERIFIED CUSTOMER
Pleasant service staff. Clean service area. Great communication.
Very pleased.
Steve Krates
5/29/2024
Brian B. VERIFIED CUSTOMER
I felt respected and appreciated
5/29/2024
Shirley M. VERIFIED CUSTOMER
They were unable to fix the problem and car was towed to another dealership
5/25/2024
Michael J. VERIFIED CUSTOMER
Great service & support from Kobe & the team!
5/25/2024
Carmen I. VERIFIED CUSTOMER
Kobe is always very professional and communicates very well in regards to my service and vehicle
5/24/2024
Michelle S. VERIFIED CUSTOMER
Mr Kobe Easley was very professional. He is always friendly and extremely polite. He’s also very knowledgeable and keeps you informed about your vehicle at all times! Mr Easley is a great asset to this company and should be recognized! Keep up the good work Mr Easley, you’re amazing!!
5/24/2024
Teja C. VERIFIED CUSTOMER
Kobe customer service was excellent!! Very please with my service
5/23/2024
Renee L. VERIFIED CUSTOMER
Jacob was very nice, knowledgeable and professional. I’m happy snd satisfied with the service on my Jaguar.
5/23/2024
Brandi H. VERIFIED CUSTOMER
Steven was amazing! He always has gone above and beyond for me and my vehicle. Everytime since the first time we met Steven has been understanding, caring, and respectful. He is truly an angel at his job. I told Chip (service manager) how outstanding he was the first time and this last time. During my recent visit he even kept his promise having my car ready for my birthday! He even purchased a card and flower and it so happened to be yellow, my favorite. The fact that he took the liberty to purchase me something and it was yellow made my day 1000000 times better! Steven was beyond phenomenal! I truly appreciate and respect the dedication Steven has for his job and customers!! Beyond thankful I came here and had the pleasure of having Steven as my service representative!!!! Chip, once again Steven needs a raise. Thank you both again for EVERYTHING!!
5/22/2024
Martisha M. VERIFIED CUSTOMER
Not good!
5/21/2024
Jeshan E. VERIFIED CUSTOMER
Service was well done. Kobe is awesome! Thanks for the help.
5/21/2024
David M. VERIFIED CUSTOMER
Kobe is courteous, knowledgeable and personable!
5/21/2024
Angela S. VERIFIED CUSTOMER
Jacob initiated the claim to replace my cracked windsh6 and placed the order for the windshield. He was professional in doing so. That is the only service provided/needed so far.