Kobe was great and stayed in contact with me the entire time.
3/8/2024
Edward S. VERIFIED CUSTOMER
Didn't do anything to help me or fix my car, didn't try
3/5/2024
Marshall C. VERIFIED CUSTOMER
I can't say enough about the service and handling I received from Kobe. From the the time I dropped my vehicle off...untill the time I picked it up, Kobe made me completely aware of what was being done to my vehicle (and why!). He was knowledgeable and thorough in his explanations. High-end service...that meets the service expectations of a high-end vehicle.
3/5/2024
Roosevelt K. VERIFIED CUSTOMER
Excellent
3/5/2024
Miriam H. VERIFIED CUSTOMER
Awesome communication and service.
3/2/2024
Diara B. VERIFIED CUSTOMER
Yiu (Henry) and Jim made sure I was taken care of and I really appreciate it!
3/1/2024
Jose M. VERIFIED CUSTOMER
Kobe and the rest of the team provided absolutely great servic. They were very professional and pleasant throughout the entire process.
2/29/2024
John G. VERIFIED CUSTOMER
Kobe and the rest of the team at the counter were great and very professional.
2/27/2024
Patrice D. VERIFIED CUSTOMER
Yiu was phenomenal. He was able to help me and get everything I needed and very professional. I should have been coming here a long time ago!
2/24/2024
Stephen P. VERIFIED CUSTOMER
A trade in estimate was promised several weeks ago. Please send the estimate. I’m interested in purchasing a later model XJL. I sent an elaborate response on the last survey.
2/24/2024
William B. VERIFIED CUSTOMER
Kobe (Sales Advisor) - Did a great job providing customer service when I arrived, while I waited and after my car was ready to go. He answered all of my questions and I felt satisfied.
2/24/2024
Aaron G. VERIFIED CUSTOMER
The service manager towards the end of my experience was very condescending and disrespectful to me. When I came to check on my truck it wasn’t him that came over to me to check in, show concern, or even model great customer service. It was the employees! He honestly ****. Has a chip on his shoulder. He should be leading from the front, modeling what great customer service looks like. I honestly won’t be sending anyone here.
2/23/2024
Michael A. VERIFIED CUSTOMER
As far as Kobe goes, Kobe is a great guy. He helped me out a lot but I'm just not understanding my warranty. I guess because I still see there's some things that weren't repaired and I'm just wondering why
2/21/2024
Doris W. VERIFIED CUSTOMER
Put mileage sticker till next oil change on window. I waited 3 1/2 hours for an oil change and rotation of tires. Then the service guy in charge of me had an attitude and no time for me. Another client on phone.
2/20/2024
Valiant P. VERIFIED CUSTOMER
Chou was excellent
2/17/2024
Fred S. VERIFIED CUSTOMER
Kobe is an outstanding employee very helpful
2/17/2024
Anthony W. VERIFIED CUSTOMER
I was satisfied with the service in general. My truck has been serviced and repaired. There was an issue getting a call when the part came in. I didn’t get a call when the part finally came in. It took almost 2 months. I had to call in to find out that the part was in and schedule a service appointment. That was a bit annoying. Other than that everything was fine!!
2/16/2024
Earl K. VERIFIED CUSTOMER
Excellent experience and customer service!
2/16/2024
Deanse B. VERIFIED CUSTOMER
the process was so smooth and professional. The staff is top notch