Rebecca was great! The best customer service I’ve received at International Kia of Orland Park.
1/15/2023
Colleen M. VERIFIED CUSTOMER
I will be glad to complete it
1/14/2023
Tahiyya A. VERIFIED CUSTOMER
Great!!!
1/14/2023
Rachael A. VERIFIED CUSTOMER
I couldn’t have been more pleased with the service provided by International Kia and Mitchell Jones. Not only were all my expectations met, but the service provided exceeded anything I could have imagined. Mitchell was incredibly informative about the process and openly available if I had concerns or questions. Superb Customer service is alive and well at this dealership.
1/14/2023
Theodora M. VERIFIED CUSTOMER
I was disappointed that I was charged $30 to mount a new tire that I provided. I would have appreciated a complimentary service. Besides the last time I visited your dealership, I was told that nothing was wrong with the tire. Also, why doesn't a complimentary wash include the inside as well? You would think that with the pricing as it is for service, the interior would be done also.
1/14/2023
Cordell M. VERIFIED CUSTOMER
Great experience
1/13/2023
Brian M. VERIFIED CUSTOMER
Mike was very professional
1/13/2023
Robert C. VERIFIED CUSTOMER
Yes she was super helpful ant
1/13/2023
Mark R. VERIFIED CUSTOMER
Very knowledgeable and professional
1/13/2023
Sheila B. VERIFIED CUSTOMER
Jahia Miller provided the best service I had received at the dealership. I hope all of my interactions are with her.
1/13/2023
Christian N. VERIFIED CUSTOMER
Thanks for helping to teach me a lesson in patience. This was one of the worst business exchange of my life!
Personally, Michael Cooksey insulted my intelligence by giving me half answers.
Michael Cooksey provided with false/inaccurate information to me throughout the entire time period (Nov-Jan).
When the parts needed for repair were on Back Order, Mr. Cooksey did not tell me. He told me the parts had been ordered and would arrive in 4 weeks. I have owned Kia/Hyundai vehicles in the past and am familiar with parts being on Back Order and would have appreciated him to tell me the parts were on Back Order so I could take appropriate action.
As much as I value integrity, I also value forgiveness. I have forgiven Michael Cooksey as a person. Professionally I cannot afford to engage in business with parties who consistently provide false information intentionally or due to lack of competence.
Please feel free to contact me ****-****-xxxx if you would like to schedule a consultation to discuss to improving the customer service experience at International KIA.
1/12/2023
Diana J. VERIFIED CUSTOMER
I don't want another KIA it's a target for theft
1/12/2023
David L. VERIFIED CUSTOMER
A very pleasant experience. Work was completed promptly. Everything was thoroughly explained and taken care of.
1/11/2023
Paul S. VERIFIED CUSTOMER
Jahia was very personable and professional. She was very clear explaining suggested service performed and suggested. It was a nice experience!
1/11/2023
Robert K. VERIFIED CUSTOMER
Mike was very helpful. He answered my questions was very polite and friendly. That’s why I come back to international kia.
1/11/2023
Jared F. VERIFIED CUSTOMER
An auto maintenance experience made pleasurable. All staff were very professional. Completely satisfied and will return if services are needed or desired.
1/11/2023
John A. VERIFIED CUSTOMER
Thank you for the services and the car wash.
1/11/2023
King R. VERIFIED CUSTOMER
Mr. Rengifo, was very Courteous, very Professional and Kind to me on my arrival. I needed to get to work by 10am he did everything possible to get me to work on time even if it meant renting a vehicle of which he said the dealership offered a ride to the rental agency. I was very happy he was my advisor.
1/11/2023
Laura M. VERIFIED CUSTOMER
Thank you!
1/10/2023
Frederick R. VERIFIED CUSTOMER
Mitchell was a complete professional in the way he handled my visit there.