Service rep was very helpful. However when I got car back and drove it the 1 problem was not solved
1/31/2023
Mykea J. VERIFIED CUSTOMER
Michael was very professional and kind. I appreciated his assistance during my appointment.
1/30/2023
Kelly J. VERIFIED CUSTOMER
Very friendly and accommodating
1/30/2023
Stephen T. VERIFIED CUSTOMER
Great work as always.
1/29/2023
Evan R. VERIFIED CUSTOMER
Very personable. All around good job
1/28/2023
Sandy N. VERIFIED CUSTOMER
She is great!
1/26/2023
Amanda M. VERIFIED CUSTOMER
Great Service department!
1/26/2023
Jurl V. VERIFIED CUSTOMER
Had the worst experience with this dealership never to return for starters, very unprofessional and rude towards me as a customer. Mitchell Jones shows he doesn't care about your time vested in this dealership while me as a customer patronized it. Will seek other KIA dealership in the area. Will reach out to KIA Corporation to hopefully gain some understanding and satisfaction on how a customer should be respected and taken care of at participating dealerships within this region.
1/26/2023
Meagan D. VERIFIED CUSTOMER
Everything was done in a timely and professional fashion. Thank you
1/26/2023
Ava C. VERIFIED CUSTOMER
Michael and your service department did a outstanding job. Prompt,professional and courteous
1/26/2023
Belinda D. VERIFIED CUSTOMER
I was satisfied with the service provided, but there was one issue I had. Bruno provided good service, but he need to work on returning the customer phone calls. Whenever I left a message for him, I never received a return call. I know he is busy, but he probably needs to set aside a time of day to listen to his voicemail and return his customers calls.
1/25/2023
Pamela H. VERIFIED CUSTOMER
All good
1/25/2023
Mark B. VERIFIED CUSTOMER
Michael was very thorough. He explained everything that they were going to do to my vehicle He quoted the price and all that was included. Very nice and professional ????
1/25/2023
Leonardo T. VERIFIED CUSTOMER
Will do
1/24/2023
Bryan F. VERIFIED CUSTOMER
Everything was fine. Michael was great.
1/24/2023
Suvannah W. VERIFIED CUSTOMER
Jahia was great with explaining what’s going to be done, time frame and kept me updated. Appreciate her help!
1/23/2023
Michelle C. VERIFIED CUSTOMER
I truly appreciate Bruno and Rebecca letting have a loaner until my car was repaired. Bruno was on top of dealing with the insurance company and keeping me updated in what was going on. When I did get back my vehicle there was some shattered glass in the back door still and can not open my truck for some reason. I did call and leave Bruno a message.
1/22/2023
Onie B. VERIFIED CUSTOMER
I was going to be charged 87 dollars to put on my replacement under shield, which made no sense because they took off the old one and put it back on during the oil change. The guys even asked if i wanted the techs to put the old one back on because it is damaged. I can understand if im asking them to replace it and they arent already under the car and removing the very part i wanted replaced.
1/21/2023
Britney G. VERIFIED CUSTOMER
Service department is doing really well with customer service