Daphne was very helpful, explained repairs, helped me prioritize, and was empathetic in her approach.
9/16/2022
Lynne M. VERIFIED CUSTOMER
I came in because my tire light was on. I did not have an appointment, but Quincy came out, took a look and brought the car back for a closer look. The found a puncture and that my tires were bald. They put on 4 new tires and did an alighment. All because I was frantic about the light being on and did not have an appointment. My car was a 2015 and this is the first time I replaced the tires. This probably saved me from a future accident. I am grateful for the service and only trust my car to a Toyota dealer. This service and Quincy is exceptional. Thank you!
9/16/2022
Richard E. VERIFIED CUSTOMER
Mustafa was great - he understood my issue and time constraints. While the battery was not an issue and it was checked at no charge, I was not happy with what I was told the cost would be to replace the battery - $490, and the fact that this is the 3rd time the battery has fully discharge - yet no attempt has been made to find the source of the power drain. Besides that - when told the labor was $190 - that means you're charging $300 for a battery that Toyota lists - along with every dealer in the area shows the MSRP as $181 - then offered the 50% prorated cost of $150 - a price near what many of the other Toyota dealers are selling the battery for.
9/16/2022
Reinilda G. VERIFIED CUSTOMER
Very helpful, I always enjoy working Daphne.
9/16/2022
Abp Business. VERIFIED CUSTOMER
Had a great experience!!!'
9/16/2022
Esther S. VERIFIED CUSTOMER
Daphne is so very helpful and I really appreciate her professional and friendly service.
9/16/2022
CUONG T. VERIFIED CUSTOMER
Time make service too long
9/15/2022
Samuel Ornel. VERIFIED CUSTOMER
No comment.
9/15/2022
Nita G. VERIFIED CUSTOMER
Glenn was very helpful and thoroughly explained the repairs that were needed. A very satisfied customer.
9/15/2022
Michael F. VERIFIED CUSTOMER
Noel always makes my service visits fulfilling, delivers on excellent customer service and excellent time management of getting me in and out with all my Tundras Maitnence needs.
Thank you Noel Orozco & Toyota Northridge!
9/15/2022
Sharon B. VERIFIED CUSTOMER
Luis is awesome.
9/15/2022
Shahriar T. VERIFIED CUSTOMER
Awesome ??????????
9/15/2022
Elvira R. VERIFIED CUSTOMER
Excellent service, Thank you.!!
9/15/2022
Victoria D. VERIFIED CUSTOMER
Glenn Deitsch is amazing! He is one of the best ones at Northridge Toyota, approaching his job with professionalism and respect. I am very satisfied with the service he provided. Thank you!
9/15/2022
Steven C. VERIFIED CUSTOMER
Thank you Northridge Toyota team.
9/15/2022
Pilar P. VERIFIED CUSTOMER
Mr. Catarino is a very professional advisor. He explained very clearly all the recommendations my car requires. Very happy customer