Rachael followed thru with my key purchase and programming.
7/25/2025
Armando R. VERIFIED CUSTOMER
Always a pleasure doing business with Rachel, she makes my experience seamless and provides the best service for Toyota of Santa Barbara!
7/25/2025
Cassidy W. VERIFIED CUSTOMER
Rick was awesome and very helpful.
7/25/2025
Seigle Brothers. VERIFIED CUSTOMER
Great job
7/25/2025
Amy M. VERIFIED CUSTOMER
Very professional
7/25/2025
Kayla L. VERIFIED CUSTOMER
Kind and helpful! (:
7/25/2025
Chris H. VERIFIED CUSTOMER
Luis was friendly and professional. That makes him an asset to the dealership and customers. Well done.
7/24/2025
Sandi W. VERIFIED CUSTOMER
I’ve always been satisfied with the service I’ve gotten from Toyota. This time I was told that the oil change and smog check would take 2 hours, possibly less. After sitting in the waiting room for 3 hours with no update, I searched for someone to ask about my car’s status. No one could find my assigned agent, but I saw my car was parked in front ready to go. There was confusion about my paperwork that took another 20 minutes to sort out. I finally got the text that my car was ready when I was driving out, after 3 1/2 hours.
7/24/2025
Daniel K. VERIFIED CUSTOMER
Robert continues to provide me with great service time and time again. He’s a great communicator and I feel like my car is in good hands with him
7/24/2025
Karl S. VERIFIED CUSTOMER
Fast, friendly, unfortunately the mechanics narration of the service video was not very understandable. But thanks for trying.
7/24/2025
Chris P. VERIFIED CUSTOMER
George was awesome! Great service help!
7/24/2025
Margaret H. VERIFIED CUSTOMER
Felt really expensive
7/24/2025
Jeff B. VERIFIED CUSTOMER
Very pleasant, helpful and prompt.
7/24/2025
Rebecca V. VERIFIED CUSTOMER
Alex has WONDERFUL customer service. He friendly and knowledgeable. He is great at putting a high stress client at ease.
7/24/2025
Elena L. VERIFIED CUSTOMER
Fast service in a timely manner. Very courteous and profesional.
7/24/2025
Philip S. VERIFIED CUSTOMER
I have been bringing cars there and buying them there for a long time. I frequently hear people say it's such a rip off to go to dealerships for service. There were so few customers (and cars) there today plus you got me right in when I called I was a little uncomfortable wondering if salespeople try to sell more than is needed. Tod did great and eased these fears a bit though I didn't tell him of them. Bottom line is I have to trust that you have quality, trained people who are as careful and thorough with my car as I was doing treatments on patients in my dental practice over the years. Tod inspired my confidence in what I was getting. Thanks
7/24/2025
June A. VERIFIED CUSTOMER
Great service!! Thank you, Tod and team.
7/24/2025
Janelle W. VERIFIED CUSTOMER
Geat
7/24/2025
Robert B. VERIFIED CUSTOMER
Awesome Job Toyota of Santa Barbara Team. Would you consider bring back the service donuts and coffee. The shuttle ride to and from the service. This was 5star plus service. Keep up the awesome work. cheers Robert
7/23/2025
Philip W. VERIFIED CUSTOMER
George did a terrific job of keeping me informed and was a delight to work with.