It is a much pricier option but I was beyond pleased with Alex, he has exceptional customer service skills and just a decent/nice human all together. I will consider bringing my car back to him in the future because of that, but my only negative experience was how expensive everything was which has nothing to do with Alex.
8/6/2025
Thomas M. VERIFIED CUSTOMER
George was awesome! Excellent communications and attention to detail, plus an interesting a very pleasant person to work with. I was impressed with the overall efficiency of the operation and the staff. Thank you!
8/6/2025
Juliet F. VERIFIED CUSTOMER
Good service
8/6/2025
Catherine M. VERIFIED CUSTOMER
Prompt service with comprehensive explanation
8/5/2025
Victor R. VERIFIED CUSTOMER
Thank you!
8/5/2025
Julie S. VERIFIED CUSTOMER
my maintenance light is still on
8/5/2025
Brian K. VERIFIED CUSTOMER
Job well done.
8/5/2025
Nancy M. VERIFIED CUSTOMER
Santa Barbara Toyota delivered excellent service. George Jimenez couldn’t have been nicer. He and his service team completed the service on my Highlander in an hour and a half. I am also very impressed with the improvements at Santa Barbara Toyota. Jim Stigliano has clearly made a difference in the services at this dealership. I will be transferring my service to Santa Barbara from now on.
8/5/2025
Aaron K. VERIFIED CUSTOMER
Professional & quality customer service experience
8/5/2025
Silvino D. VERIFIED CUSTOMER
Muy amables y muy buenas personas y quedé satisfecho muchas gracias
8/5/2025
Stephen P. VERIFIED CUSTOMER
Daniel was very helpful and stayed in continuous contact with me regarding service to my 20 year old Toyota Sequoia vehicle. Steve Penner
8/4/2025
Robert H. VERIFIED CUSTOMER
I was very happy with my service representative. He was very informative and welcoming. Thank you.
8/4/2025
Rubin V. VERIFIED CUSTOMER
You are the best
8/3/2025
Sandra A. VERIFIED CUSTOMER
Appreciate the issue being handled in a fair and timely manner
8/2/2025
Ricardo L. VERIFIED CUSTOMER
Excellent!
8/2/2025
Barbara L. VERIFIED CUSTOMER
I had an unknown noise. George told me they would do a diagnostic and call me with the report. The mechanic had the time and the parts. My car repair was done before end of the work day. Very grateful.
8/2/2025
Mark H. VERIFIED CUSTOMER
Rachel was wonderful and professional as usual. She informed me of the service needed and was very helpful. I enjoy her personality and am very happy with her level of customer service. She is truly an asset to the service department. Thank you Rachel!
8/2/2025
Valerie M. VERIFIED CUSTOMER
Rick was great as always.
Saw Tod also and he’s great.
Thanks all
Tom
8/2/2025
Eric B. VERIFIED CUSTOMER
George was friendly and professional, and facilitated making the repair process as smooth as possible.