Good job and friendly guy who seemed to be knowledgeable and helpful.
7/23/2025
Jennifer C. VERIFIED CUSTOMER
Rick was outstanding! Very gracious, professional and made me feel p good about my car and its service!
7/23/2025
Paul H. VERIFIED CUSTOMER
Gabe was efficient, personable, and easy to deal with .
7/23/2025
Darryl E. VERIFIED CUSTOMER
George was great. Took a little longer than he told me so he got me a n extra free uber and he and manager knocked off some $$$.
7/23/2025
Martha H. VERIFIED CUSTOMER
Pablo was amazing!
7/23/2025
Caryn C. VERIFIED CUSTOMER
Robert kept me informed, checked my service history, and recommended necessary maintenance (that other dealerships should have addressed before now). My car hasn't run this well since I purchased it!
7/22/2025
William R. VERIFIED CUSTOMER
Pablo was great, but I’m upset that the dealer-recommended service was priced over $1,000 and included about $600 of work that’s not part of the recommended maintenance in my owners manual, including brake fluid replacement and several other services that don’t appear to ever be listed in the vehicle’s warranty and maintenance guide.
7/22/2025
Leslie W. VERIFIED CUSTOMER
Luis was really nice and helpful
I am sorry that I missed him on his lunch hour to complete our business but I decided to test drive a couple of cars while I was waiting for two hours. I thought my oil change would be an hour or less so that was a bit disappointing
7/22/2025
Brad S. VERIFIED CUSTOMER
Everything was perfect
7/22/2025
Thomas G. VERIFIED CUSTOMER
Daniel did a great job explaining everything my servicing would include, and got my truck back much sooner than expected. A+
7/22/2025
Danielle G. VERIFIED CUSTOMER
From the moment I was introduced to Alex, I was made to feel like I didn't know what I was talking about and that Alex was far smarter than I. Every question I had, Alex felt the need to be dismissive and make sure I understood my question was not an important question. This is the worst service visit I have ever had at Toyota of Santa Barbara. I do not feel like a valued customer. I was made to feel like a **** to Alex. I bought my Toyota at Toyota of SB and have always had it serviced there. After this experience, I'm looking for other service options, as I do not wish to be treated as a **** when I'm a customer.
7/20/2025
Ana D. VERIFIED CUSTOMER
Great services, I like very much
7/20/2025
Jesus L. VERIFIED CUSTOMER
Professional and honest, easy to talk to
7/20/2025
Jerome D. VERIFIED CUSTOMER
I'm satisfied with work with him
7/20/2025
Ella S. VERIFIED CUSTOMER
Pablo was quick, professional, and gave me excellent service.
7/20/2025
Dane P. VERIFIED CUSTOMER
George and his team were very effective in getting the job done.
7/20/2025
Marilee B. VERIFIED CUSTOMER
Daniel was friendly, professional and very helpful with taking care of my car. I appreciated his help!
7/19/2025
Maria F. VERIFIED CUSTOMER
I had an appointment at 1pm and had a ride back home and the person to take my info with his iPad took a long time to take care of me and advise the service leader to come and talk to me. Please adjust your policy about the wait. The person with the iPad took care of another person while he was taking care of me.
7/18/2025
Lauren A. VERIFIED CUSTOMER
Luis was very good at communication. I felt like I got updated regularly. Everything with the repair of my vehicle went very smoothly.
7/18/2025
Randy A. VERIFIED CUSTOMER
There was a brand new bolt on the floor of my truck when I got in it the next day. I don’t know if it was not put into the seat or if it was an extra or somebody forgot it or what. Please advise.