Todd did an excellent job pulling together all aspects of the service done on my car today. However,he may not have known that the alarm button on my key isn't working. I'd asked for that to be repaired or a new key ordered with the gentleman who initially checked me in.
1/25/2023
Sarah C. VERIFIED CUSTOMER
Andrea was a awesome customer service person. She made sure my car was taken care promptly. I was out of there in an hour. Thank you.
1/25/2023
Frank S. VERIFIED CUSTOMER
Satisfied
1/24/2023
Charlie M. VERIFIED CUSTOMER
Excellent service as always
1/24/2023
Andrew M. VERIFIED CUSTOMER
I was both impressed and very satisfied with your service representative Andrea. Having felt with dealer service groups for years, I was surprised by her blend of professionalism delivered in and engaging manner.
1/23/2023
Mary L. VERIFIED CUSTOMER
Excellent service! Thank you Forest!
1/23/2023
Tod S. VERIFIED CUSTOMER
Great service
1/22/2023
Jaynie W. VERIFIED CUSTOMER
Thank you for the Service at Toyota. This is my 5th Toyota… I have owned two Limited Edition 4Runners and a Limited Edition Sequoia and they have all been exceptional!!! I am holding strong for the future Limited Edition 4Runner Hybrid ( white with tan interior).
I have giant breeds that live the back window that rolls down in the back.
Thank you…
Jaynie and Deaglan the Leonberger ????
1/21/2023
Valerie W. VERIFIED CUSTOMER
Rachel Maseda was very kind, professional, polite, and competent. She was knowledgeable, and did a great job. I was pleased with how she related to me as a customer. These days Customer Service is hard to find, but Rachel
did an excellent job! I will come back again, and I will tell others to go to Toyota of Santa Barbara for great service, and affordable prices! Thank You, Valerie W
1/21/2023
Cassie M. VERIFIED CUSTOMER
I would have been satisfied but they folded my back sport mats and put a giant crease in them :/
1/21/2023
Alvaro G. VERIFIED CUSTOMER
Completely satisfied with the representative (Robert?). I was in and out within a reasonable amount of time.
1/21/2023
Ruth M. VERIFIED CUSTOMER
Robert has incredible interpersonal skills. He’s wonderful
1/20/2023
James C. VERIFIED CUSTOMER
Being told vehicle would be done by a certain time (twice) and that not being the outcome. Called in and received no response.
1/20/2023
Jeannie R. VERIFIED CUSTOMER
You were just great Tod
funny
caring
and
efficient !
thank u !
1/20/2023
Olivia L. VERIFIED CUSTOMER
Tod is the best! He has helped me and my fiancé with our cars (we both have Toyotas) and we both agree that he is the best guy to work with. He probably deserves a massive raise - haha!
1/20/2023
Marcelo L. VERIFIED CUSTOMER
Thank you!
1/20/2023
Glen E. VERIFIED CUSTOMER
Pablo did a good job adding a good engaging personality.
1/20/2023
Thomas B. VERIFIED CUSTOMER
I’ll be back.
1/19/2023
Israel B. VERIFIED CUSTOMER
Thank you
1/19/2023
Aaron P. VERIFIED CUSTOMER
Rachel is consistently kind, explains everything well, and is a joy to work with. I appreciate her no fuss mentality and efficiently gets the job done. When I go to Toyota I always hope to work with her!