I loved working with Pablo V. as he is so gracious and helpful. He assisted me to figure out some icons on the Venza as well as helping navigate the screens. The only concern I had was I did not get to see him install the cabin filter himself - I was unaware that service reps could do that while the car was waiting to be picked up! Many thanks for the survey!
2/2/2023
Gunilla C. VERIFIED CUSTOMER
As a last nag time Customer I like
Great and informative Service as a
Woman I depend on a great Service
Person when I drop of my Toyota and
I value Mr Tod Steverson
Gunilla C
2/2/2023
Tod S. VERIFIED CUSTOMER
Best service
2/2/2023
Andres A. VERIFIED CUSTOMER
Thank you Todd!
2/2/2023
Jennifer R. VERIFIED CUSTOMER
Forest was great and kept me apprised throughout the process.
Thank You!
2/1/2023
Frank S. VERIFIED CUSTOMER
Satisfied
2/1/2023
Hugo P. VERIFIED CUSTOMER
Top tier service by Pablo and crew!
2/1/2023
Mike W. VERIFIED CUSTOMER
Forest was up front and the service was exactly what he said it would be. Thank you.
2/1/2023
John T. VERIFIED CUSTOMER
It would be nice to have the car washed as part of the service. Everything else was first class. We appreciate the friendly and professional service.
2/1/2023
Mark W. VERIFIED CUSTOMER
Andea did a great job, she was very courteous and made me feel like she was doing her best to take care of me.
The website scheduler had me show up during lunch hour. Wasted my time.
1/31/2023
Muhsin S. VERIFIED CUSTOMER
Great service, was also faster than I was told it was going to be
1/29/2023
Elizabeth C. VERIFIED CUSTOMER
Personable
1/27/2023
Angel M. VERIFIED CUSTOMER
Forest does a great job.
1/27/2023
Candice N. VERIFIED CUSTOMER
Rachel is great!
1/27/2023
Jennifer D. VERIFIED CUSTOMER
Your phone system is not great. I called four times before getting through.
1/27/2023
Chris H. VERIFIED CUSTOMER
On a scale of 1 to 10, my rating for the service is an 8. I consider an 8 to be very good. When I came to pick up the Landcruiser Forest commented the wiper blades could be replaced. I noticed afterwards that the service report showed I declined replacing the blades. I did not receive communication on the wiper blades. In the past, my service representative has alerted me so I could decide while the vehicle is still being serviced. Thanks for allowing this feedback and I hope it is helpful.
1/26/2023
Shannon J. VERIFIED CUSTOMER
You forgot to clear the take your vehicle for service alert. How do I clear it?
1/26/2023
Samantha M. VERIFIED CUSTOMER
Forest is great!
However the woman who answered the phone when I called to make the appointment must’ve been having a terrible day/week.
Thankfully I know the service is always exceptional otherwise.
1/26/2023
Emma D. VERIFIED CUSTOMER
Andrea Lindberg is the best!!!!! Thank you!! Best service. Also thank you for the Uber Voucher- that was very helpful so I could go to a coffee shop and work.