Not very friendly, no one said hi at drop off or pick up. Added additional services I did not request and didn’t disclose. Was wondering my why an oil change was $130 for an old truck. Hopefully that doesn’t happen to everyone, overcharging and not disclosing is bad for business. There are a lot of shops to service your vehicle, good service and honest service is always expected especially in a smaller community. I chose Toyota because it was on my way to work and seemed convenient.
2/9/2023
Frankie G. VERIFIED CUSTOMER
Andrea is pretty cool
2/8/2023
Khalil K. VERIFIED CUSTOMER
I am happy with service
2/8/2023
Rubin S. VERIFIED CUSTOMER
I tried to reach the team but no one picked up the phone.
2/8/2023
Harry H. VERIFIED CUSTOMER
Rachel provided outstanding service!
2/8/2023
Sarah D. VERIFIED CUSTOMER
Pablo was very nice and helpful!
2/7/2023
Mark M. VERIFIED CUSTOMER
Forest is always professional and I formative. He provides a great customer service experience.
2/7/2023
Farideh R. VERIFIED CUSTOMER
Satisfaction.
2/7/2023
Glen H. VERIFIED CUSTOMER
Tod is always so good about discussing what service is needed and keeping me updated on the progress while my RAV is in the shop.
2/7/2023
Hannah H. VERIFIED CUSTOMER
Rob was wonderful.
2/7/2023
Pamela A. VERIFIED CUSTOMER
Rachel was wonderful. Very professional, efficient and personable.
2/7/2023
Hugh M. VERIFIED CUSTOMER
Special thanks to Kelley in sales and Andres in financing. I appreciate their expertise and professionalism. I am delighted with my new Tacoma. Thank you to the team at Toyota of Santa Barbara.
2/5/2023
Frank H. VERIFIED CUSTOMER
Very nice guy.
2/5/2023
Jeffrey S. VERIFIED CUSTOMER
Andrea is a five star employee!
2/5/2023
Linda E. VERIFIED CUSTOMER
Great customer service received from Rachel
2/4/2023
Robert W. VERIFIED CUSTOMER
He took very good care of my truck.
2/3/2023
Ben C. VERIFIED CUSTOMER
This visit was a complete disaster. The description of the situation and charges changed with each phone call so I wasn't able to make an informed decision. Also, I was almost over charged by $500.
2/3/2023
Frank R. VERIFIED CUSTOMER
Rachel was the best, she had remembered my wife who had the Rav 4
It meant a lot when she said she remembered and like Tina… I can’t tell what that meant to me, we lost Tina 12-21-21
It tells me Rachel knows her customers & I appreciate that being a retail store down the road … Beds 4 u … a big thanks to Rachel and the team ! ??
2/3/2023
Neal N. VERIFIED CUSTOMER
Robert was an excellent service advisor. He listened to all my concerns and questions and handled all the paperwork quickly and efficiently. The service was completed even faster than promised and Robert explained what was found and how it was fixed. I was very pleased with the whole service process and experience.
2/3/2023
Diego L. VERIFIED CUSTOMER
Took my truck for a dent repair, body shop did not did a professional job by over spraying the paint and clear coat as well.