Tod is a human,supertar! Tod engages with a respectfully thorough discussion of customer needs and diagnostic findings to efficiently move from open issues to service payment. I have NEVER been surprised by scope of work, timeline or cost. As witnessed during my visit, Tod is a reference person for young, conscientious advisors wishing to be thorough and effective… such an advisory role is to be admired. Tod is an organizational asset and ‘trust multiplier’, who should be compensated accordingly.
11/17/2023
Lidiana S. VERIFIED CUSTOMER
The service was great. Thank you!
11/17/2023
Justin W. VERIFIED CUSTOMER
Tod is a pleasure to work with. We appreciate his constant professionalism and excellent customer service.
11/17/2023
Michael C. VERIFIED CUSTOMER
Tod was great! He got me in and out without any issues
11/16/2023
Chris P. VERIFIED CUSTOMER
A+++ service
11/16/2023
Claudia D. VERIFIED CUSTOMER
It took longer than expected but Rick was so kind and helpful.
11/16/2023
Robert B. VERIFIED CUSTOMER
There was a long line to just drop off my vehicle even though I had an appointment. I think it would be better to streamline or hire more people so a client can drop off the car and get out of there back to work
11/16/2023
John V. VERIFIED CUSTOMER
Great job as always!
11/16/2023
Shane C. VERIFIED CUSTOMER
I appreciate that there was an effort to have my car serviced quickly while I waited. Thanks!
11/15/2023
Elyse M. VERIFIED CUSTOMER
Rachel was great as usual. Explained everything very clearly
11/15/2023
Dehlsen Llc. VERIFIED CUSTOMER
Rachel is amazing and offered superb costumer service!
11/15/2023
Gary Y. VERIFIED CUSTOMER
No comment
11/15/2023
Amelia A. VERIFIED CUSTOMER
My still is sluggish when turn on the ignition which is the main reason I brought my to Toyota to check what is causing the sluggishness :(
Also I was told my car needed new brakes, no breaks available (?) To put on my car, I would have to come back another time for new breaks ????
11/15/2023
Dave W. VERIFIED CUSTOMER
Professional, car was done when said it would be. The new system for customer communications is awesome!!!
11/15/2023
Jake B. VERIFIED CUSTOMER
Jenny did a wonderful job
11/15/2023
Robert R. VERIFIED CUSTOMER
When your technician discovered rat poops in my cabin air filter, I would have expected him/her to shake them out before replacing it. I replaced the air filter myself later that day, so not a big deal, just would have showed me a bit of easy “good service.” In order to discourage rats from hanging out in the engine area in the future, do you have a quick and easy way to clean off the rat poop and dried up pee on the engine area?
I am assuming all the maintenance checks are satisfactory, but without checking, I really don’t know. The people greeting me were very nice, and my car was done in a timely fashion.
11/14/2023
Elizabeth C. VERIFIED CUSTOMER
Tod provides great service and stays on top of the needs of my car as I travel back and forth from Santa Barbara to Colorado!
11/14/2023
Maria P. VERIFIED CUSTOMER
Robert was kind, professional, and much appreciated
11/14/2023
Andy K. VERIFIED CUSTOMER
Alex was very personable and helpful. He is an excellent rep for your company