From start to finish, staff very helpful.
Thank you Toyota!
2/8/2024
Muhammed M. VERIFIED CUSTOMER
Nice customer service
2/7/2024
Jedd H. VERIFIED CUSTOMER
Hey Tod. Did we ever get more info about the tsb for the driver side axle noise? Please let me know.
2/7/2024
Edgar H. VERIFIED CUSTOMER
He was very friendly and very thankful, really good customer service.
2/7/2024
James B. VERIFIED CUSTOMER
Excellent service. I have worked with Todd before and he is great!
2/7/2024
Muhsin S. VERIFIED CUSTOMER
He’s great
2/7/2024
Ronald L. VERIFIED CUSTOMER
I’m very satisfied with the service and expertise I received from Tod Severson. He was knowledgeable, responsive, respectful, and reliable with regard to my concerns regarding the maintenance of my Toyota vehicles. I have full confidence in the mechanics and service that I receive at Santa Barbara Toyota dealership. Besides Toyota manufacturing reliable and outstanding vehicles, the high quality of the personnel working in the service department is one of the main reasons I’m a Toyota customer. They have my full confidence in that when they take on a mechanical and service concern, the job will be done right insuring the safety of me and my family.
2/7/2024
Michael L. VERIFIED CUSTOMER
Rick was courteous and helpful!
2/7/2024
Kyle G. VERIFIED CUSTOMER
Rachel has been very helpful through this whole process, explained everything well. Thanks!
2/7/2024
Josef W. VERIFIED CUSTOMER
Alex is great. The parts prices are not good. How can you charge the same for off market and OEM brakes?
2/7/2024
William D. VERIFIED CUSTOMER
Pablo is right on it. Everything went great. Nice waiting area too!
2/7/2024
Jenny G. VERIFIED CUSTOMER
Tod was very helpful! Always appreciate his work!
2/6/2024
Nicanor C. VERIFIED CUSTOMER
Rick provided excellent customer service and he was able to help us with our needs.
2/6/2024
Scott V. VERIFIED CUSTOMER
Thank you. Well done.
2/6/2024
Yingying F. VERIFIED CUSTOMER
Good experience!
2/6/2024
James J. VERIFIED CUSTOMER
They did a good job and they got done quickly.
2/6/2024
Bryan F. VERIFIED CUSTOMER
Excellent customer service
Professional and a good listener
2/5/2024
Theron P. VERIFIED CUSTOMER
Rick provided excellent customer service. He was friendly, provided clarity regarding the needed service, and ensured our vehicle was ready prior to his estimated completion time. We'll continue to bring our vehicle to Santa Barbara Toyota as a result of our experience with Rick. Rick is our service advisor going forward.
2/5/2024
William D. VERIFIED CUSTOMER
Appreciated your organized process. Pablo did a fine job getting me through the recall process. Thank you.
2/4/2024
Richard B. VERIFIED CUSTOMER
Excellent service & customer service from Pablo and the team - from check in to check out. They really make you feel that you can trust them. Thank you so much. Rich Block and Tracy Pfautch