Tod was very professional. Good man to have working for you
4/17/2024
Jacqueline C. VERIFIED CUSTOMER
Excellent customer service!
4/17/2024
Elizabeth C. VERIFIED CUSTOMER
Todd is very helpful and explains everything about my car’s needs to me in terms I can understand! I feel that he has my best interests in mind and I have confidence in his suggestions!!
Elizabeth C
4/17/2024
Suzanne P. VERIFIED CUSTOMER
It is always a pleasure to do business with Rachel. She always fully informs me as to how the job is moving along as I usually wait on premises for my car.
4/17/2024
Maria C. VERIFIED CUSTOMER
This visit was not planned as I already had our routine maintenance last week 4/11/24. All was well (happy with that visit although issue with the Uber credits) until Sunday 4/14/24 when black/grey smoke belched out of my car’s tail pipe. Happened 4 times and once yesterday 4/15/24 on my way to Toyota to get this checked out. Although prompt attention was provided to the new issue (apparently extra oil which is totally preventable), this unplanned return/visit was inconvenient (time away from work) and caused me undue worry the past 2 days. Hopefully this does not happen again to anyone especially to customers who try to take good care of their vehicle and put their trust in Toyota. I do want to mention Rick provided exceptional service and probably beyond his control however is preventable.
4/17/2024
Jeff H. VERIFIED CUSTOMER
Toyota of Santa Barbara really delivered for me. I have a 1991Toyota dolphin RV. That needed an oil change on short notice. The service people over the phone were sympathetic and helped me out. I got a Monday Morning appointment. The staff on the premises were very professional. I will be bringing my dolphin back to you when it needs help. Thank you.
4/17/2024
Linda M. VERIFIED CUSTOMER
Todd is friendly, has strong people and communication skills. He listens carefully to the concerns of his customers regarding their car. He explains in a simple comprehensible manner of what can be provided by Toyota and the estimated cost. More employees should have the work ethic and dedication to their responsibilities of their job as Todd.
4/17/2024
Janice L. VERIFIED CUSTOMER
Tod is always helpful and a pleasure to work with.
4/16/2024
Ian M. VERIFIED CUSTOMER
Pablo was very professional and courteous.
4/16/2024
Cecilia M. VERIFIED CUSTOMER
Tod has alway been very cordial
4/16/2024
Gerry B. VERIFIED CUSTOMER
OK
4/15/2024
Dean C. VERIFIED CUSTOMER
Jenny was awesome..beautiful too ! Oh yeah truck running great. Thanks
4/15/2024
Kathleen B. VERIFIED CUSTOMER
Everything went smoothly. Staff was friendly and kept me informed.
4/15/2024
Barbara J. VERIFIED CUSTOMER
She was very helpful and answered all my questions.
4/14/2024
Seth E. VERIFIED CUSTOMER
Rachel is awesome!!!
4/13/2024
Stanley W. VERIFIED CUSTOMER
Rachel was great. Checked me in and then continued to keep me informed about progress and final diagnosis and fix
4/13/2024
Melinda R. VERIFIED CUSTOMER
Loved the video clip showing me the dirty filter etc, evryone was so nice and helpful! Thanks!
4/13/2024
Angela T. VERIFIED CUSTOMER
Rachel is wonderful, kind and very professional!!! She explained everything regarding my service from today. I am very happy with everything her and her team did for me!
4/13/2024
Kim H. VERIFIED CUSTOMER
Great team work! Very nice
4/12/2024
Patricia C. VERIFIED CUSTOMER
No trade in. Anonymous surveys are more effective. Have a good day