Thank you for letting me in after 4 pm without appointment. Laura Sepulcher take care of my service request very well. She was very friendly and helpful I really appreciated that. Service group brought nut broken but when I told it’s new car and inside warranty so she made sure that it got replaced with no cost to me. Last I saw they didn’t reset my parking brake indicator so when I noticed and brought to her attention she immediately rushed for help from crew and solved. Thank you Laura for assisting here
4/13/2024
Patricia D. VERIFIED CUSTOMER
Holly treated me like family. She called me to keep me updated and went the extra steps to arrange a user car for me the 2 days I needed. She is awesome and she should teach a class on how to treat customers.
4/13/2024
Osorio Y. VERIFIED CUSTOMER
Excelente trabajo muy amable las personas y esperanza muy buena y Andrew le doy un 10 a cada uno
4/13/2024
Freddy G. VERIFIED CUSTOMER
Great customer service !
4/13/2024
Anthony S. VERIFIED CUSTOMER
I am very happy with your service.
4/12/2024
Kory P. VERIFIED CUSTOMER
The service guys couldn't have done a faster or more complete job. I was in and out in no time, and the service writer was great. 10/10 for sure.
4/12/2024
Natasha R. VERIFIED CUSTOMER
Andrew was very helpful and constantly kept me updated on the progress of my vehicle services.
4/12/2024
Frank T. VERIFIED CUSTOMER
I felt that my rep could have put more effort into at least offering me my second remote. Justin stated that it would take three to four hours and that, with my tire rotation, it could take longer to install the new system update and issue a second remote. He was professional but had no personality or relaxation to his approach when asked questions.
4/11/2024
Daniel B. VERIFIED CUSTOMER
It was very strange. He kept suggesting repairs and replacements, but then rushed me to pay and leave when I told him I wanted to think about it. He would show me pages documenting what needed to be replaced, but not let me hold the pages or take pictures of it. I even told him not to bring me the key, because I was still considering exactly what I wanted to do. He brought it anyway. I got the feeling he wanted me out of there, and that was going to influence every answer he gave me if I asked him anything. So I left
4/11/2024
Luis E. VERIFIED CUSTOMER
Andrew Carter was very nice and polite and helped went the extra mile !! We are very satisfied with his excellente service !!!
4/11/2024
Phuongdung D. VERIFIED CUSTOMER
I will recommend the Community Toyota to my friends.
4/11/2024
Greg P. VERIFIED CUSTOMER
Excellent service
4/11/2024
Thomas M. VERIFIED CUSTOMER
I had a great experience with Andrew. He got me taken care of immediately. The service was faster than I expected as well.
4/11/2024
James G. VERIFIED CUSTOMER
we made an agreement on the phone that i would come in today at 7:30 and wait on the service. hw didnt tell me i had to prepay for the part. he told me the pricprice and i said definitely yes to do the work. today i found that the part wasnt there, nor qaa andy. hope assisted me and an appointment was made for tomorrow.
4/10/2024
Carl T. VERIFIED CUSTOMER
As always, the service was great and the staff was even greater. Thank you!
4/10/2024
Candace H. VERIFIED CUSTOMER
He was great!
4/10/2024
Omar M. VERIFIED CUSTOMER
Good ????
4/10/2024
Raechelle R. VERIFIED CUSTOMER
He was helpful and efficient. He offered all of the services without a sales pitch or the pressure of feeling like I just do it. It was appreciated.