We waited 2 1/2 hrs for a tire replacement. With an appointment and an assurance by the dealer that they had one in stock.
5/22/2025
Heriberto C. VERIFIED CUSTOMER
The whole experience was very simple in and out
5/22/2025
James L. VERIFIED CUSTOMER
It took an hour and a half for an oil change and tire rotation. I arrived on time for my 7:30am appointment and I didn’t leave until 9:00am. Absolutely no excuse for that. What makes it worse is I had an appointment weeks ago for 10:30am, and I ended up leaving at 10:30am when they told me there was at least a two hour wait. Someone recommended I reschedule for early in the morning, when they were less busy. That’s what I did, and I still had to wait far too long for such a simple service.
5/22/2025
Leon C. VERIFIED CUSTOMER
Kim greets you with a smile and is very courteous and professional
5/22/2025
Keisha H. VERIFIED CUSTOMER
She was very polite and got me out in a timely matter
5/22/2025
Gabriela C. VERIFIED CUSTOMER
Kim always do her best to keep me completely satisfy with the service!! She is the best ????
5/22/2025
Truvillus H. VERIFIED CUSTOMER
Tyler and team are excellent.
5/22/2025
Joseph B. VERIFIED CUSTOMER
Good service. Thank you.
5/21/2025
James A. VERIFIED CUSTOMER
As always Kim is the best!!!!
5/21/2025
Victoria M. VERIFIED CUSTOMER
Service was great as usual
5/20/2025
Thomas P. VERIFIED CUSTOMER
I always make my appointment with Kim because she's always so polite and so promt to help and do a very good explanatory description about everything that's needed
5/20/2025
Robert S. VERIFIED CUSTOMER
Kim always does a great job. Traded in my car after service for an upgraded model/year
5/20/2025
John B. VERIFIED CUSTOMER
As always Kim was able to get me in for an emergency and I was back on the road and able to get to my appointment on time.
5/20/2025
Andrew Brady. VERIFIED CUSTOMER
As always Tyler goes above and beyond.
5/20/2025
Polly F. VERIFIED CUSTOMER
Happy to do business with Bev Smith Toyota
5/20/2025
Nadine D. VERIFIED CUSTOMER
Madison delivered today. Totally satisfied
5/19/2025
Richard H. VERIFIED CUSTOMER
I'm satisfied
5/19/2025
Julia L. VERIFIED CUSTOMER
Hello good afternoon hope this email finds you well.
My name is Julia L
5/19/2025
Gregory B. VERIFIED CUSTOMER
John is the best!
Very helpful
5/19/2025
Linda T. VERIFIED CUSTOMER
When i started driving my car, the seatbelt LOUD and LONG notification was activated even though the seat belt was properly fastened. It worked just fine before you worked on the vehicle. I am FORCED to make another appointment - YUK!