The service department was way overbooked. My 11:30 appointment left me waiting in an overcrowded waiting area which could not allow for proper safe spacing for Covid until 4 pm. The rattling in my air conditioner returned a couple of hours later and is not fixed.
12/5/2021
Kirsten B. VERIFIED CUSTOMER
I was very dissatisfied with my service I received today. I schedule an appointment that I made weeks prior at 9:00AM for an oil change, my car wasn’t done till 11:05AM. 2Hrs for an schedule oil change is unacceptable I originally had plans that I had to reschedule due to this big inconvenience. I’ve been receiving service from we’ll for some time now and never had to wait this long. I could understand if I was an walk in but I had an appointment and still had to wait 2Hrs. Very disappointed!
12/5/2021
Rita Z. VERIFIED CUSTOMER
Thank you
12/5/2021
Eduardo S. VERIFIED CUSTOMER
No comments but will keep you posted
12/5/2021
Nancy S. VERIFIED CUSTOMER
Everyone was friendly. They were handing out snacks, but wish there was a Starbucks coffee station.
12/5/2021
Christina J. VERIFIED CUSTOMER
Kevin was great, very nice, quick service. I will be requesting him and come back to this place again
12/5/2021
Frank C. VERIFIED CUSTOMER
Quick fast service never a problem
12/5/2021
Anthony G. VERIFIED CUSTOMER
Stan. Does an excellent job at what he does
Thank you again. Anthony
12/5/2021
Barbara D. VERIFIED CUSTOMER
Got be in quick and service man Kevin nice and explained what they were doing. Bev Smith service dept the best.
12/5/2021
Milton J. VERIFIED CUSTOMER
Keep up the good work!
12/4/2021
Nancy N. VERIFIED CUSTOMER
Good service great attitude happy holidays
12/4/2021
Stephen P. VERIFIED CUSTOMER
Tim was awesome
12/4/2021
Ira G. VERIFIED CUSTOMER
Very efficient and courteous service
12/4/2021
Patrick W. VERIFIED CUSTOMER
Kim always well knowledgeable and helpful and caring for her customers