Bev Smith Toyota Auto Repair Service

As a 4th Bev Smith Toyota vehicle owner, I've highly recommended in the past years and most recently for example family, Maria & Felix Asencio Bev Smith Toyota's "2021" owners of a RAV4 LE and friends, Isreal & Jen Cosme leased/owner's of a Highlander, as well as many other's to Bev Smith Toyota to purchase and also have their Toyota's or other makes and models owned schedule appointments for service with Kim whom since Day 1 is on my MVP list of Bev Smith Toyota's Gifted Professionals in our Public Relations Industry conducting business one on one being an amazing asset to Bev Smiths Service Department. She has and continues to conduct supply, demand and production of high standards as well as one of her colleagues whom l have emailed over a year ago explaining the following of which in this survey text states "...You should receive a survey in the next couple of days..." above "Your comments:" and did not being able to address in writing as per this survey text or in person to Frank Gonzalez whom is Toyota's Corporation #1 Business Owner's Gem of our Treasure Coast promoting Toyota's televised in commercials, as well as operational in person at Bev Smith Toyota towards outstanding peak performance production level l've encountered since residing in St Lucie County. Frank Gonzalez has Steve Giglio whom is one of his Dealership's main focus prospering as one of our Treasure Coasts exemplary business performance high in demand and rare to come by every year growing with Toyota as a Professional to present of over 40 plus years with Toyota. From the moment a customer enters Bev Smith Toyota's outdoor or indoor property, being welcomed and accommodating everyone with answers to their questions as many have experienced throughout the years and l again was most recently closing on a purchase of a new 2021 Venza. Steve Giglio said, "you may be impressed when viewing the new 2021 Venza" as a Salesperson would comment, referring me to as he explained about his colleague Joe Leri Bev Smith Toyota's Salesman whom he felt with Joe's accolades and mega years with Toyota as Steve, l would most likely be impressed viewing the Venza with Joe one late evening before Bev Smith Toyota's closing time, instead of viewing other vehicles elsewhere the next day being l was uncertain if so of what new 2021 Toyota or other Make and Model l would be seriously considering to purchase. Purchase and maintaining Servicing are a package deal especially after purchasing a vehicle to maintain Toyota's known popularity of high performance standards with a Service Master Diagnostic technician whom becomes "like Family or Friend". Being fortunate to have been introduced to again, 40 plus years tenure with Toyota and mega years present to date as Bev Smith Toyota's Master Diagnostic Technician Steve Giglio is a Blessing. l was referred to Steve Giglio over 2 years ago from not only one customer l had met in the Service Department Waiting room in 2019. I also was informed as well by employees also explaining the same as customers how they would have not only their Toyota's, they would also have their other make and model vehicles in their family serviced only by Steve Giglio. I walked the Service Waiting Room reading plaques mounted on a wall of which confirmed what l was informed as l viewed and read noticing Steve Giglio's plaque awarded as Master Diagnostic Technician and since November 2019 have had my 3rd and 4th vehicles purchased at Bev Smith Toyota thankful for him confirming with intellectual knowledge of performance, style, mechanics of how Toyota's are built from the inside and out (of which my first time vehicle owned was a 1975 Toyota Celica at the age of 16) continue to be #1. Thank you Frank Gonzalez CEO, DBA Bev Smith Toyota. Happy Holiday's, Merry Christmas???? With Wishes To All Having A Healthy, Happy & Prosperous New Year "2022"???? Always Your Loyal Bev Smith Toyota Customer since 1975 of over 46 years driving. "You Got It Toyota", "Like Family", Dinah Louise P.S. Debbie Money your the heart of Bev Smith Toyota, Felicia your as well Frank Gonzalez's Administrative Gem, Liz your absolutley rogjt besides Debbie and Felicia I can go one and on with Bev Smith Toyota's/Frank Gonzalez's MVP's

I don’t understand why when you take a car in and perhaps they have to disconnect airplay, why they don’t hook it back to where they found it. Now I will have to figure out tomorrow how to reset it, or even have to call for help. Kevin did okay. He kept me in the loop with Text messages.

Well done

Thanks for your help

Excellent service however they were not able to troubleshoot the flapping sound under the passenger side of vehicle. Since I had just had a heart attack 2 weeks prior I was unable to wait any longer, will have to make another appointment to complete the work.

Great service! Thank you

Tyler is awesome!

Yesterday the mechanic did not check the bateria and today I have the same problem again.

I was most impressed with Kim's attention she gave my bsercice issue. Very friendly and professional. A FIVE STAR experience.

The worse service i have ever had. I will not be back. I was ignored. I was quoted one price and charged another.

Thank you Stan as always!

Joseph Stephen is an excellent, experienced service provider. He very courteous and explained everything to me regarding my Prius. He also patient, I felt very confident that everything needed to be done on my car would be done correctly. I will always bring my car to this Toyota service center. I was also impressed with the timing on getting my car back. Thanks ever so much!

Kim was professional and informative about all aspects of my future Maintenance. I would like to change the name on our account, the account was on 2 different Camrys in her name, now she drives a Lexus and has an account at Lexus. I would like this account to be under Arnold Baker. This Vehicle is a 2005 Toyota Tundra and it is in my name. Thanks for everything

Fast and efficient

Tyler Johnson was my service advisor.

Always great service

Kevin was very helpful

Very Pushy. Did not listen to our needs. Over bearing. Not friendly and not accommodating. The sales next person will not be him. We were discouraged by your guy. So we decide to return it will be much different.

I experienced integrity and honestyb

Excellent service. Very positive experience. ?