Michael was very helpful today told me what needed to be done and recommended things to do and answered all the questions I had!! Very professional!!!
3/13/2022
Kiswah V. VERIFIED CUSTOMER
Kim was kind to me. Stook her time and explain what is needed to be done. She did not rush me.
3/13/2022
Trevor N. VERIFIED CUSTOMER
Great
3/13/2022
Lynelle D. VERIFIED CUSTOMER
Appreciate it all of your help at this time. Very great full. Thankyou
3/13/2022
Vera D. VERIFIED CUSTOMER
Thank you, Rafael! God bless!
3/13/2022
Helen S. VERIFIED CUSTOMER
Toyota has always done their best performance on my vehicle. The employees are extremely knowledgeable and helpful, thank you for your services.
3/12/2022
Patricia J. VERIFIED CUSTOMER
Please change my representative. Tyler never walks to my car to check on it, I know this because the paper that they use on the floor board is always left in there and it is an accident waiting to happen. I again talked to Mrs. Ivey about my car detail job again. Very unsatisfactory I will not be using the detailing services any more. I have been a customer of that property for 42 years, I have only driven Toyota since 1980 and each one has been purchased there. The place has really gone down hill, I called and let Joe Cleary a voicemail months ago and still have not received a call back. I had to make 3 calls to get an answer about the oil changes on new cars. Poor customer relations and lack of employees who care about returning customers. No more new vehicles bought there!
3/12/2022
Juan T. VERIFIED CUSTOMER
I am considering the suggested maintenance options provided by Rafael Salcedo to keep the vehicle performing well, and I wouldn’t hesitate to bring it back to Bev Smith in the future. Thank you for your excellent service.
3/12/2022
Brian C. VERIFIED CUSTOMER
Unable to locate message on computer indicating battery problem.
3/12/2022
Sarah R. VERIFIED CUSTOMER
I was scheduled for a service and tires were not rotated due to needing new tires and fluids topped off only and I was there 1 1/2 hours , I thought I was getting an oil change that that is why it took so long and come to find out it was not a oil change service time , my appt was at 4:30 and was not done till 6pm was bd only fluids were topped off
3/12/2022
Sylvester S. VERIFIED CUSTOMER
Great service
3/12/2022
Gerard B. VERIFIED CUSTOMER
The professional and curtious service of staff. Luis was very polite and made me feel welcomed when I arrived. Sylvia picked it up with outstanding service by making sure I knew what was going on, what I needed and why.
3/12/2022
Mary K. VERIFIED CUSTOMER
Stan is so knowledgeable and patient. I have two Mercedes and a Toyota and my next car will be a Toyota from Bev Smith because of Stan. Thank you!!
3/11/2022
Joel N. VERIFIED CUSTOMER
Thank you so much to our service advice very professional.
3/11/2022
Luis R. VERIFIED CUSTOMER
Tyler always does a great job in describing to me what my vehicle needs what’s urgent and what can wait. He’s honest and knowledgeable.
3/11/2022
John B. VERIFIED CUSTOMER
Kim always goes out of her way to fit me in. Sometimes at the last minute. Kim has been my service advisor since 2012 and I wouldn’t trust anyone else.
3/11/2022
Lawrence B. VERIFIED CUSTOMER
Kim is very informative, helpful and cares about her customers. Thanks Kim