2 1/2 hours for an oil change/ tire rotation is plainly unacceptable. If any Toyota store needs a new, modern facility it is Bev Smith. My first Toyota was 1979 and I have 3 models currently—2 ‘18s and a ‘21 RAV4 Hybrid XSE. I asked your sales manager to find me the XSE and no one contacted me so I bought one off a truck from your competitor. Seriously? WTF, that’s just incredible. Going forward why on earth would I stick with you for service and sales?
3/11/2022
Susan G. VERIFIED CUSTOMER
Mike was very professional and honest with recommendations on my maintenance.
3/11/2022
Mark D. VERIFIED CUSTOMER
Kim is the best,!!!!!
3/11/2022
Ellen P. VERIFIED CUSTOMER
Loved working with Kim. I’d like to deal through her all the time. My car “purrs”!!!! Love what you did to make her run beautifully and Kim accommodated me and didn’t talk down to me as a woman. Loved dealing with her.
3/11/2022
Larry S. VERIFIED CUSTOMER
Kim is a pro!! She does her job and takes care of her customers. She tears you like family!! Thanks
3/11/2022
Evelyn F. VERIFIED CUSTOMER
I have known Tim for years he is practically family and I am always satisfied with his work. He is someone I could trust him with my vehicle and to always make the best judgement.
3/11/2022
Lynelle D. VERIFIED CUSTOMER
Just wish this incident in the rain never happened, but Toyota to the rescue. Thankyou so much
3/10/2022
Rosa M. VERIFIED CUSTOMER
Was on time the service
3/10/2022
Nubia E. VERIFIED CUSTOMER
I’m satisfied with the services of Toyata it’s really good! I enjoy with the services thank you
3/10/2022
Patricia F. VERIFIED CUSTOMER
I had an appointment for 12 noon for an oil change, and never left the dealership until after 2p.m. I feel that's a bit of a wait for sn oil change. Sylvia was very attentive, but one other problem I had was not addressed correctly and now I have to wait I don't know how long for the item to be in stock.
3/10/2022
Alice M. VERIFIED CUSTOMER
Just have to change vehicle info. I do not have the 16. I recently bought a 19 xle premium . That was the serviced vehicle. Everything was great otherwise!
3/10/2022
Nancy S. VERIFIED CUSTOMER
Tyler’s great!
3/10/2022
Thomas W. VERIFIED CUSTOMER
5000 mile check list not completed.
Mileage for next maintenance not reset.
Waste of my time now to havtit reset
3/9/2022
Dante F. VERIFIED CUSTOMER
Tyler Johnson did an outstanding job taking care of me.
3/9/2022
Wilma S. VERIFIED CUSTOMER
Sylvia was very helpful and helped me with a few questions I had very good..
3/9/2022
Jessie B. VERIFIED CUSTOMER
Tim is always great and very helpful !
3/9/2022
Roberta Y. VERIFIED CUSTOMER
Sylvia is the best a making me feel welcome and appreciated.It is hard to find someone that has such a positive demeanor and follows through on her commitment. Stellar job!
3/9/2022
Joe O. VERIFIED CUSTOMER
Sylvia was great but the rest of the service team need attitude adjustments
3/9/2022
Felicia A. VERIFIED CUSTOMER
I am very pleased with the service I received today on my vehicle. Job well done and thank you.