I was very unsatisfied with the service I receive today April 9, 2022. When I got to the service department I was ask for my name I gave them my name. I was told to have a seat inside and someone will be inside to go over my service no one showed up after sitting inside for a while I went outside for a few minutes I turn around and saw my vehicle pulled up no one had the courtesy of letting me know my vehicle is ready . So I take a closer look and I realize it was my vehicle it could be two of the same vehicle being serviced at the same time overall very bad service in the future I do hope that communication is better and the treatment is better.M.W.
4/9/2022
Daniel D. VERIFIED CUSTOMER
I have my new parts on my car the technician put them out ,when I asked for the parts to go get them back to the auto parts store they are don't want get it to me ,I buying them only 3 months ago and they charge me $841 my car not fixed yet the vehicle have problems......is not good....
4/9/2022
Purney R. VERIFIED CUSTOMER
Thank You For Your ?????????? Services!!!!
4/8/2022
Warner S. VERIFIED CUSTOMER
Easy to work with
4/8/2022
Polly B. VERIFIED CUSTOMER
Thanks again I look forward to talking to Kim
4/8/2022
Jason M. VERIFIED CUSTOMER
Enjoyed the experience
4/8/2022
Patsy D. VERIFIED CUSTOMER
Unlike past experiences with Bev Smith, I had to wait 3 hours for a
battery install which, in my opinion shouldn't have taken more than an
hour at the most. Two hours after they took my car in, no teedback Trom
my service manager Tim. I texted Tim to find out what was going on. Was
my car being serviced? If so, why hadn't anyone informed me as to what
was wrong? I'm glad I didn't include an oil change and tire rotation or l'd
still be there. That was ridiculous. And I'm not a complainer.
4/7/2022
Luis B. VERIFIED CUSTOMER
Timothy did a great job and was super helpful with everything I asked.
4/7/2022
Marsha B. VERIFIED CUSTOMER
Kim was wonderful... Thanks
4/7/2022
Jerry C. VERIFIED CUSTOMER
Kim is excellent, knowledgeable and helpful
4/7/2022
Michael S. VERIFIED CUSTOMER
Always request Tyler because he has helped me from day one. He is a great employee!
4/7/2022
Susan A. VERIFIED CUSTOMER
Kim Vest was great! Took care of all my car issues without a hitch! A job well done!
4/7/2022
Cheryl C. VERIFIED CUSTOMER
Very knowledgeable and friendly!
4/7/2022
Devell J. VERIFIED CUSTOMER
Okay
4/7/2022
Rosalie E. VERIFIED CUSTOMER
Kim keeps me in the feedback on what has to be done to the car and what will be coming up in the future
4/7/2022
Tomas Cueto. VERIFIED CUSTOMER
I received a recall letter from I made a appointment for the recall item I wasted my whole from work they never replace the part and wanted to charge $1,031.00 to fixed a 3rd stop light which was the recall part
4/7/2022
Leslie S. VERIFIED CUSTOMER
Your commitment to service is always apparent when I visit. Tyler is awesome and I habe been blessed to have him be my service agent for over a decade. Ted your driver is awesome too!
4/7/2022
Madeline D. VERIFIED CUSTOMER
All my needs with my care have been done. The service I get cant be better.i am 100% satisfied with services provided. Women dont generally dont know cars. However Stan explains everything and makes sure the car is at its best performance. Thank you so very much.
4/7/2022
Javier T. VERIFIED CUSTOMER
Too much waiting after I was told that my vehicle was ready to go home