Tyler has been servicing my cars for years . He is a wonderful asset to Bev Smith Toyota.
4/23/2022
Ronald A. VERIFIED CUSTOMER
There were some mistakes in several different areas. Kim took care of them and was very friendly doing it. She kept us informed about everything. Thanks Kim.
4/23/2022
Michael P. VERIFIED CUSTOMER
Best service advisor i ever had! I literally am on my 3rd tundra cause of my service advisor and hope to get a forth one soon
4/23/2022
Car Max. VERIFIED CUSTOMER
Stan is a pleasure to do business with! Excellent customer service!
4/23/2022
Michael G. VERIFIED CUSTOMER
I submitted a response. Please let me know if it was received.
4/23/2022
Martha T. VERIFIED CUSTOMER
2.5 hour wait for an oil change. The rest was eyeballing things on the vehicle and entering it in the computer. My paperwork was marked as a waiter. Not acceptable time. Very unhappy with service today.
4/22/2022
Mark D. VERIFIED CUSTOMER
Everyone that I came in contact with while waiting for the service was very nice and interesting. I had assume conversation with them all... Love Bev Smith in fort Pierce,it's not like any dealership I've ever been to!!
4/22/2022
Daniel W. VERIFIED CUSTOMER
She got me services without an appointment, but completed an oil change when I only asked for a 5,000 inspection.
You did the last oil change and should have had the details to know that the oil change wasn’t necessary.
I believe your policy to reward service reps for Volume is working against the customer and I will have to evaluate my continued use of your service dept.
4/22/2022
Jesse D. VERIFIED CUSTOMER
Ok
4/22/2022
Paul R. VERIFIED CUSTOMER
Kim is an excellent communicator—
Whatever she promised in accepting my car for repair was delivered! She carefully explained how long the car might need to be in the repair shop, what needed to be done, and the expense that might occur.
No nonsense is greatly appreciated.
4/22/2022
Frank J. VERIFIED CUSTOMER
Update done on time and Tyler was quick to notify me…..Thanks!
4/22/2022
Martin I. VERIFIED CUSTOMER
Sylvia was very helpful and professional.
4/22/2022
Samuel A. VERIFIED CUSTOMER
Stan provided excellent service went above and beyond to address my concerns
4/22/2022
Ellen P. VERIFIED CUSTOMER
Kim is EXCELLENT! Your entire staff has precision timing and servicing and is very helpful to all customers. My car runs beautifully thanks to Kim and your service maintenance staff.
4/22/2022
Sandra A. VERIFIED CUSTOMER
Tim was very informative and set up perfect wait time expectations for me.
4/21/2022
Aleta P. VERIFIED CUSTOMER
Professional service
4/21/2022
Carl N. VERIFIED CUSTOMER
Very long wait …. Over 2 1/2 hours
4/21/2022
Anne L. VERIFIED CUSTOMER
Sylvia was very pleasant and communicated well in reference to my vehicle.
4/21/2022
Thomas L. VERIFIED CUSTOMER
Stanley is the best, always keeps me well informed and I trust him to take care of my four Toyota’s well I come in for service.
4/21/2022
Stephen S. VERIFIED CUSTOMER
Still have to come back for the dreaded evaporator in the dash. What a lovely amount for the LABOR! Still great service anyway.