Service was great as usual. With Mike being promoted to a service manager position this was my first experience with Tyler. He was friendly and diligent in tracking down my electrical issue. I have been using your dealership for some time now even though it is much further from my home because of employees and their personal service which was lacking here in Stuart. I have one comment that does not pertain to this visit which deals with coupon mail outs. It seems I always receive them in the mail immediately after having service work done and they most often expire before future service is needed. I had several in my possession this cycle and the same thing occurred. They both expired prior to this repair. It would be nice if they were sent out in a more consistent manor were those discounts would be current more often. Thanks.
4/27/2022
Gary L. VERIFIED CUSTOMER
She is helpful and professional. Great service.
4/26/2022
Marcia G. VERIFIED CUSTOMER
Kim Vest is the best service advisor…prompt, polite, courteous. I could not have gotten better service than I did today from Kim.
4/26/2022
Sylvia B. VERIFIED CUSTOMER
Very good service from Kim and the maintenance crew as w as Ted!!
4/26/2022
Deborah P. VERIFIED CUSTOMER
Always pleased with Bev Smith Toyota service crew!
4/26/2022
Susan M. VERIFIED CUSTOMER
This was my first oil change/tire rotations with my new car. That service was fine. However, I ordered (directly through your parts department a Homelink mirror with compass). A frameless mirror, with no compass was installed. I did not realize this until after I left. After a call to Tyler, I was advised they don’t make that type of mirror anymore. I saw it on the Toyota site that was emailed to me. I NEVER would have paid $576.00 for a mirror, with installation that just opens my garage door. I have a remote clicker. Someone should have told me this mirror was not available. I’m an unhappy customer right now.
4/26/2022
Jeff A. VERIFIED CUSTOMER
Delivered ahead of schedule
4/26/2022
Milton J. VERIFIED CUSTOMER
Please keep up the good work that you all are doing!
4/26/2022
Marilyn D. VERIFIED CUSTOMER
Sylvia in your service department was outstanding and probably the most attentive in all my experience with Toyota. She was the first female service person and I was very impressed
4/26/2022
Alina L. VERIFIED CUSTOMER
Great service
4/26/2022
Ramonita R. VERIFIED CUSTOMER
Sylvia is very polite, attentive and very knowledgeable! Great customer service skills… an asset to your office
4/25/2022
Linda B. VERIFIED CUSTOMER
Great customer service
4/25/2022
Michael G. VERIFIED CUSTOMER
Kim is my 'go to' representative for you all. She is very informative, helpful and keeps me in the loop of happenings. I ask for no one else, indeed.
4/25/2022
Milagros R. VERIFIED CUSTOMER
Thanks
4/25/2022
Marilyn C. VERIFIED CUSTOMER
That’s just great
4/25/2022
Linda D. VERIFIED CUSTOMER
Thank you to the Service Department You ended up working on 2 of my cars at almost the same time. Thank you to Adam and the gentleman that handled my financing. You both worked so hard to help me to bring my car home.
4/24/2022
Shannon K. VERIFIED CUSTOMER
Tyler was very efficient
4/24/2022
Debbie S. VERIFIED CUSTOMER
Tyler is the best service advisor I have ever had the pleasure of working with!
4/24/2022
Kevin K. VERIFIED CUSTOMER
Much more pleasurable than my past experience with the service department hope the great service continues in the future
4/24/2022
Cedence H. VERIFIED CUSTOMER
I am very satisfied with the service that was provided to me by Tyler