Ozzey is the most professional person I’ve ever experience . So polite informative and is about the customers I hope they promote him.
2/15/2026
Merlyne J. VERIFIED CUSTOMER
I’m satisfied
2/15/2026
Ingrid K. VERIFIED CUSTOMER
Thanks for your service
2/15/2026
Lindsay L. VERIFIED CUSTOMER
Good job!
2/14/2026
Thomas F. VERIFIED CUSTOMER
Great
2/14/2026
Isaida K. VERIFIED CUSTOMER
Very good customer service by Kim. I also like the communication via text while waiting along with actual video of the service being done.
2/14/2026
Steven G. VERIFIED CUSTOMER
Ozzie is terrific. He promised to take care of my car and he really came through for me. I prefer to bring my car to him when I come in for service.
Please send me the vid of the work today. I’m not sure how to access it.
Thank you.
2/14/2026
Daniel M. VERIFIED CUSTOMER
Great job! Easy to reach and easy to communicate with
2/13/2026
Robert B. VERIFIED CUSTOMER
ok will try to fill out
2/13/2026
David S. VERIFIED CUSTOMER
Kim is a great asset to your business,informative professional and great personality.
2/13/2026
Wilbert B. VERIFIED CUSTOMER
My appointment went wonderful with Osmany Venereo, he was super knowledgeable, extremely helpful, professional and kind! If I had to hand pick a service provider it would definitely be him, scale 1-10 absolutely 100 wouldn’t change anything about my experience! Looking forward to future appointments for my car!
2/13/2026
James W. VERIFIED CUSTOMER
I was highly disappointed that it took an hour and a half just to get a new key fob.
2/13/2026
Jesus R. VERIFIED CUSTOMER
I’ve been a Bev Smith Toyota Customer for many years and the reason I stay with them is because I trust how they maintain my car. I appreciate all their personnel they’re very helpful, knowledgeable, and cordial.
2/12/2026
Alexandra A. VERIFIED CUSTOMER
I was told when I made appt over the phone that there is no charge for determining what was making noise in my car. When I got there was told diagnostic charge would be $110. They did a visual inspection at no charge then told me the rotors and brake pads needed to be replaced. I have since gone elsewhere and only pads required replacement.
2/11/2026
Ferrari G. VERIFIED CUSTOMER
Richy and the girl out side in the service department are the best⭐️⭐️⭐️⭐️⭐️! Thank you so much sear Toyota Family, that is the more important reason I'm back always???? Se you soon????
2/11/2026
Lugey D. VERIFIED CUSTOMER
Good job
2/10/2026
Ronald C. VERIFIED CUSTOMER
Natoriea was excellent and informative with the care of my vehicle
2/10/2026
Jose C. VERIFIED CUSTOMER
Excelente gracias
2/10/2026
Wendy R. VERIFIED CUSTOMER
Kim is such beautiful person with excellent care customer service. I rate her above and beyond the service call. Thank you Kim for being so loving on the and caring for the customer you service at Bev Smith Toyota maintenance service. You are of the employee who has influence me come back for maintenance on my SUv .May God bless continue to you be successful in life on your job.
2/10/2026
Kevin R. VERIFIED CUSTOMER
Kim always takes great care of us and our vehicles