Kim and the technician were very helpful today with my visit.They offered sound advice and quality service on my Camry. I will return for future maintenance. Nils
3/18/2026
Pat S. VERIFIED CUSTOMER
I was there for around 2 1/2 hours for a scheduled 1:00 PM Oil Change and to check the Front Passenger Fog Light being out. The Fog Light was reported being the Bulb again that I recall was replaced back in 2024 by the Buckeye Toyota dealership in Lancaster, Ohio for under $20.00 Parts and wasn't charged for Labor. Toyota's electronic Vehicle records should indicate this. I was charged $98.94 Parts ($38.99) and Labor ($59.95) to replace the Fog Light Bulb that I assume was an easy diagnoses and replacement.
3/18/2026
Patti F. VERIFIED CUSTOMER
She was great Thank you very much
3/17/2026
Jose B. VERIFIED CUSTOMER
Very Good
3/16/2026
Bray S. VERIFIED CUSTOMER
N/a
3/16/2026
Kristina R. VERIFIED CUSTOMER
Tori was amazing and super kind! The quality of service I received was great.
3/16/2026
Dennis Y. VERIFIED CUSTOMER
Absolutely
3/16/2026
John C. VERIFIED CUSTOMER
Tyler is a great asset to your company, always pleasant and courteous.
3/16/2026
Lizette A. VERIFIED CUSTOMER
"I recently had my vehicle serviced at Bev Smith, and I wanted to give a huge shout-out to Natoriea .She made the entire process seamless, kept me updated every step of the way, and was incredibly professional. It’s rare to find such great service these days—I’ll definitely be back because of her!"
3/15/2026
Dignora N. VERIFIED CUSTOMER
My experience with Ben Smith Toyota was wonderful on Saturday. I couldn’t have better service. Thank you.
3/15/2026
Tammie W. VERIFIED CUSTOMER
I was happy with the people and service the only frustrating thing was having to wait 30 min to bring my car around after service was completed and i had checked out.
3/15/2026
Sharon H. VERIFIED CUSTOMER
Heaven always greets me with a smile and is always professional and she is an asset to Bev Smith Toyota!
3/15/2026
Ian A. VERIFIED CUSTOMER
I must say this is the best Toyota dealer I have walk into the service is the best i ever came to
3/14/2026
Ronald D. VERIFIED CUSTOMER
Easy sign in. Friendly staff Good services
3/14/2026
Yosiel R. VERIFIED CUSTOMER
Natoriea Lundy is very professional and has a lot of communication skills
She is the number 1 ????
3/14/2026
Lindsey L. VERIFIED CUSTOMER
Tori is the absolute best!! Always smiling and takes time to know her clients!!!
3/13/2026
Edward P. VERIFIED CUSTOMER
Only problem, my dashboard Completely different then when got there! I will have to actually look at owners manual to get it back to where it was! And can't set EV it was always on before! BEV Smith Is OUR DEALER!!!!
3/13/2026
Lawrence C. VERIFIED CUSTOMER
Service was performed as expected.
Heaven is a trusted service advisor.