I was highly disappointed that it took an hour and a half just to get a new key fob.
2/13/2026
Jesus R. VERIFIED CUSTOMER
I’ve been a Bev Smith Toyota Customer for many years and the reason I stay with them is because I trust how they maintain my car. I appreciate all their personnel they’re very helpful, knowledgeable, and cordial.
2/12/2026
Alexandra A. VERIFIED CUSTOMER
I was told when I made appt over the phone that there is no charge for determining what was making noise in my car. When I got there was told diagnostic charge would be $110. They did a visual inspection at no charge then told me the rotors and brake pads needed to be replaced. I have since gone elsewhere and only pads required replacement.
2/11/2026
Ferrari G. VERIFIED CUSTOMER
Richy and the girl out side in the service department are the best⭐️⭐️⭐️⭐️⭐️! Thank you so much sear Toyota Family, that is the more important reason I'm back always???? Se you soon????
2/11/2026
Lugey D. VERIFIED CUSTOMER
Good job
2/10/2026
Ronald C. VERIFIED CUSTOMER
Natoriea was excellent and informative with the care of my vehicle
2/10/2026
Jose C. VERIFIED CUSTOMER
Excelente gracias
2/10/2026
Wendy R. VERIFIED CUSTOMER
Kim is such beautiful person with excellent care customer service. I rate her above and beyond the service call. Thank you Kim for being so loving on the and caring for the customer you service at Bev Smith Toyota maintenance service. You are of the employee who has influence me come back for maintenance on my SUv .May God bless continue to you be successful in life on your job.
2/10/2026
Kevin R. VERIFIED CUSTOMER
Kim always takes great care of us and our vehicles
2/10/2026
Homero I. VERIFIED CUSTOMER
Good services
2/8/2026
Benjamin A. VERIFIED CUSTOMER
Great job, sorry I was late
2/7/2026
Lina S. VERIFIED CUSTOMER
This is the third time I’m doing this is giving me a few problems with the phone, but Kim is a wonderful person and she’s the best been there for years. She always helps me once I get there. She gets my walker out of the car. She is really great and wonderful pleasant wonderful girl to talk to thank you so much and Anna and also Maria very good employees they’re very pleasant and very happy.
2/7/2026
Joan M. VERIFIED CUSTOMER
Everyone bent over backwards to make it a nice experience, in spite of the wait! thank you!
2/7/2026
Eva W. VERIFIED CUSTOMER
Very dismissive, not interested in what I said and not courteous at all.
2/7/2026
Enrico M. VERIFIED CUSTOMER
Good
2/6/2026
Sharon P. VERIFIED CUSTOMER
Kim is always polite and helpful.
2/5/2026
Karesta W. VERIFIED CUSTOMER
I'm another satisfied customer
2/5/2026
Adrian C. VERIFIED CUSTOMER
Lady Heaven is very kind and considerate to the customer’s vehicle needs, keeps one updated on the progress of the vehicle’s service. Definitely an asset to your company!
2/5/2026
Jennifer P. VERIFIED CUSTOMER
Everyone is very nice and helpful. Especially Alyssa, she’s Wonderful.
2/5/2026
Cindy S. VERIFIED CUSTOMER
Kim is the best! Knowledgeable, friendly and professional.
I always come away feeling like a valued customer.