My vehicle couldn't be repaired per braun mobility
Modified parts
4/15/2026
Byron G. VERIFIED CUSTOMER
2 hrs is too long for simple tire repair
4/15/2026
Stacey W. VERIFIED CUSTOMER
Tori was great! The inspection video cut off part of the way through and I noticed on my paperwork that my oil level needed attention. This is surprising considering I had my oil changed at Bev smith a little over 5k ago. My alignment was marked as not ok on the right front side, also concerning because Bev smith did my alignment last service, just a little over 5k ago. None of this is a reflection of Tori. She was wonderful. I plan to follow up on the rest of it. Thanks.
4/15/2026
Gary F. VERIFIED CUSTOMER
Jon is an excellent Mgr and went out of his way that I was completely satisfied with the service to my vehicle. He kept me updated with its status and was always available if I had any concerns He made my repairs seamless doing an excellent job. Thank you
4/15/2026
Eduardo L. VERIFIED CUSTOMER
Greatest
4/15/2026
Thomas L. VERIFIED CUSTOMER
Took a while but job was well done Thanks for the service.
4/15/2026
Michael G. VERIFIED CUSTOMER
SDS
She did a great job. Tori Lundy is fantastic. That is why I always request her to be my service advisor because she is like this every time I have my vehicle done by her. She should get a raise.
4/14/2026
Edward L. VERIFIED CUSTOMER
As always Kim is excellent ????
4/14/2026
Brian L. VERIFIED CUSTOMER
Quick, efficient, professional service.
4/14/2026
Allen R. VERIFIED CUSTOMER
Tyler is outstanding
4/14/2026
Sharon S. VERIFIED CUSTOMER
Today I had an appointment for oil change and tire rotation. I asked them while they were rotating my tires to ck my driver's side front, it creaks when you go over a speed bump. Went next door for lunch came back 2 hours later my car is still sitting. I went inside and asked my advisor if they worked on my car yet ? In front of the service manager he said" This is not like a doctor's office your appointment is just an around time, we get to it when we can." I asked for my car back and told them I was giving them a second chance. I had a Toyota Corolla Cross with 3000 miles that I took there for service because it was whining and the fast you went the louder it went they brushed it off as nothing. Following week on the hwy with my husband with cancer and two children guess what CVT burned out. Southern 441 Toyota was able to replace it and Bev Smith lost out on a $12,000.00 under warranty repair. I wanted to give Bev Smith one more chance. I opted out of anyone giving me an quote to trade in my car but they still called twice after I said NO. A pretty new building means nothing, when the service dept still ****
4/13/2026
Brent L. VERIFIED CUSTOMER
Good work as expected from Toyota
4/13/2026
Joseph P. VERIFIED CUSTOMER
Very satisfied with Toris customer service support
4/12/2026
Joseph M. VERIFIED CUSTOMER
Natoriea Lundy did a great job, especially with how busy it was today for the service department
4/12/2026
John F. VERIFIED CUSTOMER
Very professional, very friendly i was totally satisfied
4/11/2026
Nicole S. VERIFIED CUSTOMER
Tori is very great at providing quality service. Every time I go to service my car I go to service with her as my advisor. I recommend to keep her on the team. No complaints.
4/11/2026
Lilli M. VERIFIED CUSTOMER
Tyler is wonderful to work with. He is knowledgeable and patient. He's extremely respectful and I am completely comfortable with him and my vehicle.